Care Health - Customer App

Care Health Insurance limited

About this app

Care Health Insurance
(Formerly known as Religare Health Insurance Company Limited)

Care Health – Customer App is your one-stop digital platform to manage all your health insurance needs seamlessly. Whether it’s accessing your policy, locating a network hospital or filing a claim – everything is now just a tap away.

Key Features:
· Instant Policy Access
View and download your health insurance policy documents anytime.
· Cashless Hospital Locator
Search and locate from over 21000 healthcare providers offering cashless treatment.
· Easy Claim Intimation & Tracking
Intimate a claim, upload required documents and track your claim status in real time.
· Health & Wellness Services
Book online doctor consultations, schedule health check-ups and access curated wellness tips. Explore a wide range of wellness tools and services, including:

- Health Risk Assessment (HRA)
- Quizzes and expert-written blogs
- Kiddo Vaccination Tracker
- Electronic Health Records (EHR)
- Step Tracking and BMI calculator
- Face Scan for Health Insights
- Cashless OPD and E-Pharmacy Access
- Discount Connect for wellness offers
- Ambulance Services
· Policy Services
· Activity and fitness

Download your policy certificate and 80-D certificate, request changes in policy details and track request status.

· Policy Renewal
View and download your renewal notice, renew your policy instantly and make secure online premium payments.

· e-Health Card Access
Download and use your e-health card for cashless treatment in empanelled hospitals.

About Care Health Insurance
Care Health Insurance is a specialized health insurer offering products in the retail segment for Health Insurance, Top-up Coverage, Personal Accident, Maternity, International Travel Insurance and Critical Illness along with Group Health Insurance and Group Personal Accident Insurance for Corporates, Micro Insurance Products for the Rural Market and a Comprehensive Set of Wellness Services. With its operating philosophy being based on the principal tenet of ‘consumer-centricity’, the company has consistently invested in the effective application of technology to deliver excellence in customer servicing, product innovation and value-for-money services.

Apart from numerous awards since inception, in March 2025, Care Health Insurance (CHI) was awarded ‘Best Claim Settlement Company of the Year’ at the 9th Annual India Insurance Summit & Awards 2025; in December 2024 CHI was conferred the ‘Overall Achievement Award’ (SAHI category) at the ASSOCHAM 16th Global Insurance Summit & Awards, and ‘Smart Insurer’ and ‘Sales Champion’ awards in Health Insurance category at the 11th ET Now Insurance Summit & Awards 2024. The company was also awarded ‘Best Health Insurance Plan – Care Plus' at the Global Financial Planner’s Summit 2024 held in October’24.

Download the Care Health – Customer App today!

Ratings and reviews

Policy no 39183455 This has been a very frustrating experience. I've been repeatedly asked to renew my policy, but the updated premium amount still isn't reflected in the app, even though I've tried to renew it multiple times. Furthermore, customer service told me that my health check-up hd been booked. However, when I went to the center, I was told that no appointment had been scheduled in my name. This has caused unnecessary trouble and is just driving me crazy already wrote many times mail

I am extremely disappointed with the Care app and their customer support. My health reports have been pending for the last 10 days, and despite multiple assistance requests and calls, there has been no proper response or resolution. Every time I request a support call, I either receive no callback and no action taken. This kind of delay and negligence is unacceptable, especially for health-related matters where timely reports are crucial. The app experience and customer service are very poor.

My child was admitted due to high fever and seizure, and the claim was submitted for cashless treatment. All required documents were already provided to the hospital and submitted to Care Health Insurance. An investigator also visited the hospital and verified the case.However, the claim status has been showing "Under Review" for a long time without any clear update. I contacted your customer care multiple times, but I was only advised to wait without any proper solutions. very very worst