Care Health - Customer App

4.1
47.1K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Care Health Insurance
(Formerly known as Religare Health Insurance Company Limited)

Care Health Insurance (CHI) is a specialized Health Insurer offering health insurance services to employees of corporates, individual customers and for financial inclusion as well. With CHI’s operating philosophy being based on the principal tenet of ‘consumer-centricity’, the company has consistently invested in the effective application of technology to deliver excellence in customer servicing, product innovation and value-for-money services.

Care Health Insurance currently offers products in the retail segment for Health Insurance, Critical Illness, Personal Accident, Top-up Coverage, International Travel Insurance and Maternity along with Group Health Insurance and Group Personal Accident Insurance for corporates.

The organization has been adjudged the ‘Best Health Insurance Company’ at the ABP News-BFSI Awards & ‘Best Claims Service Leader of the Year – Insurance India Summit & Awards. Care Health Insurance has also received the ‘Editor’s Choice Award for Best Product Innovation’ at Finnoviti and was conferred the ‘Best Medical Insurance Product Award’ at The FICCI Healthcare Awards.

Best Health Insurance Company - ABP News – BFSI Awards 2015,
Best Claims Service Leader of the Year - Insurance India Summit & Awards 2018,
Best Product Innovation - Editor’s Choice Award Finnoviti 2013,
Best Medical Insurance Product - FICCI Healthcare Awards 2015.
Updated on
Apr 21, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App info and performance, and Device or other IDs
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
46.9K reviews
Srinath Ram
May 7, 2024
Not able to reschedule health check appointments, it's been more than a week. Always have to call them to reschedule it, very frustrating. You need to improve the app. Please spend more time to improve the overall quality of the application. Update - I have literally mentioned what needs to be improved so why do I have to mail it again? Asking customer asked to do repeated tasks such as this is so frustrating. You need to handle it.
1 person found this review helpful
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Care Health Insurance limited
May 7, 2024
Thank you for taking the time to review us. Do write to us at customerapp@careinsurance.com if there's anything you would want us to improve upon.
Gopika Gulati
March 26, 2024
The app is useless and so is their service. The app keeps telling me my policy number has changed..then asks me to map The new policy number..and when I try to do it..it tells me the new policy is already mapped. What is the point of making it go digital through the app when u can't maintain standards..? This is so frustrating. U can't even get status of any of your claims..uploading documents is next level not possible for these people. Getting better app developers. Disappointed!!!
28 people found this review helpful
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Care Health Insurance limited
March 26, 2024
We're sorry to hear about your bad experience. Please write to us at customerapp@careinsurance.com along with your Policy/Contact Details and our team will assist you.
Kaushik Varma
April 10, 2024
Very erratic app! Initially when me and my wife started using the app it came up with different names instead of ours! We are senior citizens and keep struggling to use the Fitness Tracker. Haven't tried to use the other features, but from what I have read in other reviews, sounds very poor! N The server is very slow. The Steps and the Healthy Days suddenly appear half cut out! The number of healthy days are much lower. Your App developers look amateurs and unprofessional!
15 people found this review helpful
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Care Health Insurance limited
April 12, 2024
We're sorry to hear about your bad experience. Please write to us at customerapp@careinsurance.com along with your Policy/Contact Details and our team will assist you.

What's new

Bug Fixes for a better user experience & performance