
David Lonneman
Worse app I've ever used. Constantly logs you out of the account. Many glitches when trying to log back in. Forces you to use a "loop card" then requires you to pay the balance on the card. And when paying that balance, you cannot pay the exact amount. you have to choose to put $5 $10 $15 on your loop card, so that the overage stays on the card essentially over charging you. I would never use this app or their charges if my building hadn't decided to install them in place of the previous charger
3 people found this review helpful

Clarence Dold
It was not clear if I could directly charge my car or had to "put" funds. I could not process without put. Loop now has money in my account that i will never use. It took several tries to get a charge started, and the display on the Trutium is not useful to see the initial progress. After hitting activate and start on the app, I still had to hit start on the charger. Don't use this app. Just pay by card.
16 people found this review helpful

Thomas Dawson
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App won't let me initiate charging session to spend remaining balance without preloading at least $10 more. They effectively stole just under $5 from me. Update: After contacting support, they clarified you cannot start a charging session with a balance below $5, though this does not appear to be stated anywhere. They also claim you can reload the balance $1 at a time, but the app won't allow any transaction of less than $10.
15 people found this review helpful