
Thomas Dawson
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App won't let me initiate charging session to spend remaining balance without preloading at least $10 more. They effectively stole just under $5 from me. Update: After contacting support, they clarified you cannot start a charging session with a balance below $5, though this does not appear to be stated anywhere. They also claim you can reload the balance $1 at a time, but the app won't allow any transaction of less than $10.
18 people found this review helpful

Elijah Teixeira
It is the buggiest, most frustrating, least effective app I have ever seen for any charging system. My God is this thing broken. It won't stop the charging, it sometimes doesn't take from the amount that is in your account or will need to be started multiple times to work (yep, it will charge you every time), and the sorry excuse for qr codes they use never work. Honestly, if I could give 0 stars, i would.
17 people found this review helpful

Jared Wild (1000man2)
This app is one of the worst apps ever. you can't add a postal code so you can't add a credit card. I was forced to use Google pay. when you select a charger if it shows up it opens Google maps instead of showing the charger information. the slide to start changing doesn't do anything just crashs the app. The most frustrating experience ever with a charger network app. Never again. I'll avoid loop from now on.
We appreciate you taking the time to leave a review and apologize for the inconvenience you experienced. Our support team is available to further investigate and assist with your concern. Kindly contact us at support@loopglobal.com, and rest assured that we will do our best to provide the support you need.
Thank you for your patience.