Servicio de Asistencia

3.0
92 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Assistance Service is the official application of Renfe Viajeros for requesting and managing the service.

You can request assistance, cancel it, or verify that it has been requested correctly.

The application is accessible and can be used by people with disabilities.

The application allows:
- Different ways to collect the number of your ticket.
- Check the status of the assistance requested.
- View general service information.
Updated on
Dec 18, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Health and fitness and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.0
92 reviews
Liana Cafolla
October 10, 2022
Miserable. It doesn't let you input overseas telephone numbers!
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Renfe Viajeros
October 20, 2022
Buenas tardes, puede intentar actualizar su versión de la aplicación y/o comunicarnos sus incidencias a través de información de renfe o en el siguiente mail de contacto infoapps@renfe.es para que podamos revisarlo lo antes posible. Gracias por adelantado.
Peter Caine
November 30, 2022
Pain in the neck to say the least.
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MGG
August 16, 2022
No funciona. Escaneas el billete y no carga origen y destino. Los seleccionas con el buscador y al validar, da un error y no permite continuar.
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Renfe Viajeros
October 20, 2022
Buenas tardes, puede intentar actualizar su versión de la aplicación y/o comunicarnos sus incidencias a través de información de renfe o en el siguiente mail de contacto infoapps@renfe.es para que podamos revisarlo lo antes posible. Gracias por adelantado.

What's new

Fix asistencias.