Renfe Cercanias

Renfe Viajeros

About this app

This app offers new features tailored to our users' needs.

• New interactive maps showing stations, lines, and services such as nearby bike parking.

• Nearest stations: The user's nearest station is always displayed on the home screen and map, along with the schedules of upcoming trains.

• Personalization and favorites: Allows users to mark stations and routes as favorites for direct access from the home screen.

• Train widgets: Enables users to add their main station and view upcoming departures directly from the home screen without opening the app.

• AI-powered search: Includes an intelligent search engine that allows users to plan journeys by interacting with natural language, indicating origin, destination, date, and time.

• Real-time information: Provides real-time data on trains and routes. Offers information on upcoming trains departing from a station.

• Faster, easier, and more intuitive ticket purchase.

• Live tracking: Real-time tracking of a route chosen by the user.

Ratings and reviews

Since update, app no longer opens. Even before then it was a terrible app. Often won't give train times, just "unable to help right now". Major design fail - digital tickets that need a net connection to open them every time (no use at underground stations). Why not download it to the phone? (luckily scanning a screen capture works). Also only 2 or 3 tickets gates in each station have scanners for the QR code with big queues and half the time they don't work. Why not use a contactless system?

Please make sure the timetables are actually correct!! It's the only function of this app. Today we planned to take the train at 11.30 (as shown on the timetable) but we - and many others - arrived at the station to find the train had actually departed at 11.20. We all had to therefore wait 45 minutes for the next one. Ridiculous.(The times are also incorrect on the main website).

DO NOT USE FOR BUYING TICKETS - about 50% of the time the ticket does not work and you are forced to pay for a second ticket at the station. It is obvious that a minimum of testing is done on this app as the Traveler conditions have not been updated. They still state that the electronic tickets are not valid for travel and that you have to print a ticket at the station. That is no longer true!

What’s new

Aplicación con una experiencia renovada adaptada a las necesidades de los usuarios, facilitando una experiencia más rápida y usable. En la que podremos utilizar la IA para la búsqueda de rutas de una forma más sencilla para las personas viajeras. Para que cada persona viajera pueda organizar sus viajes más habituales de forma sencilla. Con información en tiempo real de los horarios. Una app precisa, eficiente y fluida.