
Chasiris
I really dislike how they are not upfront with their pricing or process, then list benefits that benefit them more than the consumer I saw ONE home that I was interested in touring. It was only after I signed up, verified my license, and took a selfie, that I was informed that I had to provide my income and ssn and allow a soft credit pull and answer more questions. I got through all of that just to be told I have to pay 11.99 to tour unlimited for 30 days, with no other options to proceed.
3 people found this review helpful

Erin S
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I liked it more when you had options for service, like 5.99 for 10 views or 9.99 for 60 days. if you're traveling from out of town, you might not be able to use 60 days, & the 10 visit was a lot better. Also, Rently should be able to unlock the account & not the property management when you have to wait 3-5 days to be unlocked. It's ridiculous, & it's a waste of money for people who are doing out of town visit, because you may be relocating. That's definitely something, Rently should change.
3 people found this review helpful
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M B
I first started to use this app and it was perfect. Fast forward a few months pricing and other things had changed with the app since we used it the first time. Didn't mind, UNTIL I was locked out of my account. Call and emails, the phone call I was told to wait 24 hrs for the investigation of my account due to inactive account. I understood and waited a week and a half. I called later for refund and close the account. Emails don't get answered, use different self tour app.
23 people found this review helpful