ResponderTools Call Router

Concentric Labs, Inc.

About this app

ResponderTools Call Router is the companion app for the ResponderTools call-routing system. It gives your team a single, shared phone number that automatically calls members one at a time until someone answers and confirms they can take the call.

With the mobile app, admins and members can quickly manage call routing from anywhere—whether you're part of a public agency, a service company, or any organization that needs an efficient way to reach the right person.

Key Features:

Sequential Call Routing
Your team is called one-by-one until someone answers and accepts the call.

Drag-and-Drop Call Order
Reorder your call tree instantly to match shifts, schedules, or availability.

Per-Member Availability
Members can mark themselves “Available” or “Do Not Disturb” with a single tap.

Real-Time Activity Logs
Stay informed with call-flow visibility, including who was called and who answered.

Admin & Member Roles
Admins can manage the call tree and account settings, while members manage their own availability.

Who It’s For:

ResponderTools is used by:
Volunteer and career fire departments
EMS organizations
Police support teams
HVAC, plumbing, electrical, and service companies
Facility & maintenance teams
Small businesses with on-call staff
Any group that needs reliable, non-emergency call routing

Important Note:

ResponderTools is not a replacement for 911 or any emergency notification system. It is designed exclusively for non-emergency, operational, and administrative communication.

Account Requirement:

This app is an accessory to the ResponderTools Call Router system.
An existing ResponderTools.com account is required.
New accounts cannot be created in the app.

What’s new

Bug fixes and minor user interface improvements