3.0
39 reviews
10K+
Downloads
Content rating
Everyone
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About this app

With a few clicks, the Rheem Contractor App provides tools and content designed to make your work as a Rheem heating and air contractor or plumber easier. All contractors have access to learning resources and Rheem product information to help make the best decisions about equipment replacement or repair. The app is also an integrated part of Rheem’s Innovation Learning Centers, providing training materials and documents, interactive exercises, testing, and more - both onsite and after training.

Features:

RealSupport - Video troubleshooting with Augmented Reality

Make a video call to a fellow contractor or plumber, to your home office support guy, or your distributor's support rep for help troubleshooting installation or service issues from the job site. Your phone or tablet becomes a video screen and drawing board, bringing together chat, video, and drawing. You and other callers can draw on screen to point out components to inspect or replace. Move the camera to inspect other equipment or components and all drawings and notes will come back on screen right where you left them.

- Up to three callers can use RealSupport
- Draw and erase your drawings on screen
- Each caller has a color-coded icon and drawing
- Each caller can turn on your phone's flashlight
- All callers need to have the app installed on their phone or tablet

Customized content for the Rheem Contractor and Plumber - As a Rheem contractor or plumber get customized content based on the products you support, and the programs and promotions in which you’re enrolled.

Warranty Registration in 4 easy steps - Quickly register Water Heating products by scanning the barcode, QR Code or entering the serial number. ProClub points are automatically applied with warranty registration through the Rheem app

Search with QR Code Scanning - Find the content or product information you need with the quick search available from any screen. Instantly pull up full product and warranty information, certifications, documents, and parts for any unit with a QR code. You can share documents by adding them to your cart and sending them to any email address.

Product Browser - As an alternative to search, you can also use the product browser to access product features, specifications, certifications, and documents. Add documents that you’d like to share to your cart and send them to any email address.

Notifications and News - Choose to receive notifications and stay up-to-date on product releases, promotions, news and events. The latest press releases from Rheem are always available in the Contractor app, updated in real time.

Rheem Training - View the Rheem training schedule and register for training.
Updated on
Feb 15, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
3.0
39 reviews
jim jan
January 16, 2022
Won't go to login screen on two different tablets that I have, but does on my phone. But can't rotate the screen or enlarge it on the phone. App is pretty well useless.
4 people found this review helpful
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A Google user
July 22, 2019
APP UNDER CONSTRUCTION -- The App just seems like it is a long way from being completed. the developer should just shut it down and finish the job. even if they have to cycle people out every few days for 6 months to a year. Whatever it takes to get the job done. that way, it will be a high-quality app.
16 people found this review helpful
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Jackie Francois
March 12, 2022
I'm so happy that I finally change the AC unit outside and inside is up-to-date and I can keep up with it I can change the filter the rim app was there for the old unit
2 people found this review helpful
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What's new

Fixed a bug with certain tablets that prevented accessing the app as a guest user or accessing the login page