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It took them 3 times to get the thermostat to hook up to WiFi. No trying to change settings through the app has been awful. It never wants to keep the settings I'm trying to change to. It was much easier using the Honeywell app in my old thermostat. Please change things so it works. Now after having it for awhile, and being gone for awhile, I'm a little pissed off I can't reconnect to the thermostat after it locked me out. I got this do I can see what temp is like when I'm gone, as it's freezing
7 people found this review helpful
If the functions of the app worked as they should, it could be a great app. However, it never automatically refreshes. I have to completely close out of the app and go back in and then SOMETIMES it refreshes. I cannot use the app, which is the whole point of having a smart thermostat. I cannot turn the heat or ac on using the app, it just doesn't do anything. The temp is incorrectly displayed. If I have just the fan running, it doesn't even show the current temperature. Lots of issues!
27 people found this review helpful
This app needs attention all the way around! It's never worked correctly since I've been using it (2019). After the last update, I can't seem to keep my water heater connected to the Wi-Fi. Nothing has changed but the app getting worse rather than better. Connecting it to wifi is time consuming since you have to change settings around and tinker with the water heater board. Basically the best I can say is. Trash it and start making a new app from the ground up. Too much to mention. Garbage!
19 people found this review helpful