The favt that it shows me food in my area that i dont normaly pass by is a plus. I had an incident with one of the resturant workers that uses grub hubs platform and a customer service representitive was amazing. She tried to get my money back and gave me some coupons she was the best. Overal the app is a great way for restuarnts to branch out and get buisness.
It's not bad! The Delivery Man/Woman are very polite, fast & FAST haha they did great. Not as convenient as UberEATS but less hassle w/ my card. UberEATS is strict w/ that & makes it difficult to work w/ then. So second best "GrubHub" will have to do. Not bad though seriously. UberEATS has 10x better coupons & delivery times. Like lightning fast. Grub Hub isn't bad though. Close 2nd. 😊
This is the least burdensome way to order food on the web. The time window for delivery is usually about 45min to an hour so keep that in mind, however most of the higher rated places deliver much faster than the app estimates. Also you pay before it is delivered (including tip). They just hand you your food at the door and some places make you sign for it. No showing a card no need to take out your wallet. Very Easy.
Ok i had you guys at 5 stars for a while. I use you guys alot, but it seems like everytime I order no matter how close a restaurant is I always get late delivery's. So im left to think if its happening constantly then maybe its the way grubhub is communicating the orders we make to the restaraunt. I do not remember the last time i got an order on timr and wasn't cold. If this is not the case why not set up something within the app where we can block certain restaurants from showing up in search or even have something where we can mark the restaraunt with a little comment on why we shouldn't order again. I will just resort to lookin up restaurants on google until you guys change something.
Simple, fast, and pretty freaking convenient if you ask me. Placing an order is now 10x easier since all it takes is a couple points and clicks. No more repeating yourself, no more language barriers. I only wish I'd stumbled upon this app earlier!
They literally have the worst customer service. It took 1.5 hours to get my food delivered to my house. The driver picked up my food from the restaurant 45 mins before it arrived at my house. Called customer service and was not helpful. My food was ice cold!!! If I could give them no stars I would
Have peace of mind with updated security features when you update your email.
Tipping is now easier when re-ordering a past favorite.
Bug fixes improve the ordering experience across the board.
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