
A Google user
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The app auto log out my account and I tried to log in again. But the app is stucked in the login interface can not log in. Then the staff used the computer to check my account also can not query. They called the head office to inquire and said no. & then checked my mailbox and text message. After that do nothing. They said you dont have any account register over here. What can I do? After that, my account can log in and I showed them. They said "system faulty" then why you didnt mention just now?
49 people found this review helpful
The Body Shop Malaysia & Vietnam
August 16, 2019
Hi there! The mobile app should work perfectly already. Kindly refresh your mobile app and open again. If that doesn't help, please contact us at loveyourbody@thebodyshop.com.my for further assitance. Looking forward to hearing from you soon!

Elaine Khk
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Tried half day and not able to access the app. It down load but will not open. Tried at the outlet for half hour, install and uninstall 3 times at the shop with the help of the staff also cannot. Came home and teid install n uninstall 6 times still unable to use app. Phone is Samsung S24. So guess waste of time to become a member.
1 person found this review helpful

A Google user
I can't shop for any products with this app. When I click on the shopping cart, it redirects me to the internet browser instead. The website in the internet browser isn't so user friendly either. Its interface and website navigation doesn't allow me to shop normally and I can't even view the user reviews for any of the products.
63 people found this review helpful