Road Master

Master Road Corporation

About this app

Customer satisfaction, Innovation and Efficiency are the principles that drive Road Master. These are the very founding stones that have lead Road Master into becoming a leading provider of public transport services in Pakistan. This vision of our founders has made us the best in our trade and thrive the desire to be better.

Ratings and reviews

This time I was unable to do booking through this app as when I had tried to make payment, my mob restarted. And then I booked through another app. One drawback of Roadmaster is that they mention many timings of buses availability but every time they cancel the booking and adjust the passenger in other bus. This time I booked of 5:30 am cruise and after cancellation they adjust us in 12:30 pm cruise. That is not fair at all.

I want to share feedback regarding my recent travel, which was very poor experience. At the 26 No Terminal, Islamabad, there was no proper cleanliness or hygiene. No fans or AC, dirty seating, and the environment was extremely suffocating. The bus was also delayed by around 45–60 minutes, which caused inconvenience. During booking, it was mentioned that drinks and snacks would be provided, but only basic drinks (water/soft drink) were given and no snacks at all.

Although they provide good service, they have the worst management I've ever seen. They allow us to book seats in advance, but they cancel them just hours before departure without even trying to compensate us. This has happened to me twice. I filed complaints with their customer service center, and they said I would receive a call shortly, but nothing has happened.... I'm not using this app (& service) anymore....

What’s new

1- Minor Fixes
2- UI/UX Improved