Roborock

4.6
160K reviews
1M+
Downloads
Content rating
Everyone
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About this app

*Feature support varies by product

Cutting-Edge Software and Hardware:
- PreciSense: Precision LIDAR navigation for efficient home cleaning.
- Sensient: A sensor matrix for safer movement around the home.
- OpticEye: Highly accurate vision-based motion control and navigation
- ReactiveAI: Artificial intelligence for recognizing and avoiding common home objects.
- VibraRise: More effective mopping through sonic vibration, with a mop that can be automatically lifted off the floor.

The Roborock app has been designed to give you total control over your Roborock robot, from home layout to cleaning schedules, cleaning strength, and more. Once you've set it up the way you want it, you can leave your robot to work.

---- Feature Highlights ----

SERIOUSLY SMART MAPPING
After it's first run around your home, your Roborock robot will show you your floorplan and automatically divide your rooms, unlocking a world of customizations.

ADVANCED SCHEDULING
Set multiple schedules from hourly to daily to weekly, hitting different rooms with each one. You can clean the kitchen after breakfast and even the whole house when everyone's gone out.

CUSTOMIZABLE CLEANING
Tailor cleaning to the demands of each room. Crank up suction for the nursery, use more water on tiled kitchens, and lower suction when you need things quiet. The control is yours.

ZONE CLEANING
Draw up to five zones, and clean each zone up to three times, for when you want to tackle more stubborn dirt or just don't need entire rooms cleaned.

NO-GO ZONES
Use up to 10 No-Go Zones and 10 Invisible Walls to avoid thick carpets, keep robots away from delicate art, and more—all without a single hardware add-on.

MULTI-LEVEL MAPPING
Save up to four maps in your home and tailor cleaning to match each floor. Your robot will recognize the floor it's on automatically, so you can simply watch it work.

REAL-TIME VIEWING
Watch your robot move through your home, seeing the exact route it's taken and any obstacles it has avoided along the way.

Feature Compatibility:
- Multi-Level Mapping is available on [TBC] only
- Obstacle avoidance is available on S6 MaxV only
- Room specific suction scheduling is available on [TBC] only
- Room specific mopping is available on S6 MaxV and S5 Max only.

Contact Us
Customer Service Phone: 400-900-1755 (Mainland China)
E-mail: service@roborock.com (Mainland China), support@roborock-eu.com (EU), support@roborock.com (Other Areas)
Updated on
Apr 10, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Files and docs, and Device or other IDs
Data is encrypted in transit

Ratings and reviews

4.6
154K reviews
Julie A Hernandez
April 9, 2024
Used to be better. Lately for the past 6 mos or so it hasn't wanted to connect to the Internet even though our Internet didn't change. It just suddenly didn't work. I uninstalled the app, reinstalled, relogged in, reset wifi, and it still won't connect. It also doesn't pick up well, even with new brushes and cleaned sensors. It was just above mediocre when it was new and now a couple years later it's not worth the electricity it takes to charge it. Disappointing
Did you find this helpful?
Roborock
April 9, 2024
We are sorry to hear that your device did not work well. The issue you faced may not be solved in a short answer. We hope we could work with you to locate the cause and address it. Would you please contact us at support@roborock.com(if you are in EU, contact support@roborock-eu.com)so that we can better assist?
Dan O'Brien
March 30, 2024
I love it. Really. But it got itself into a few situations that it couldn't get out of. It climbed easily over the base bar of a tray table we have set up in the office, but it couldn't climb back over to get back out. And after being rescued it did the thing that required rescuing a couple more times. Nevertheless, it's basically brilliant, and I love the app. I love that it sends me messages on my phone when it needs my help. I can't give it 5 stars, but 4 isn't enough. More like 4.5 or 4.75.
1 person found this review helpful
Did you find this helpful?
Roborock
April 4, 2024
Thanks for posting. We're always looking for ways to improve the user experience and we appreciate your feedback. We will forward your advice to our developing department and hope they could improve it in future.
Peter
March 15, 2024
Beyond impressed. Way more advanced than Roombas, hands down. The app is extremely intuitive and the hardware was easy to set up. What sold me on it was the mop drying. Without that, you either need to remember to remove it to dry or let it get stinky and gross. The dock I purchased managed all of this Edit: would love to have routines where I can specify zones. Currently can only do them manually
Did you find this helpful?
Roborock
March 19, 2024
Thanks for posting. We're always looking for ways to improve the user experience and we appreciate your feedback. For more help, feel free to reach out to our support team at support@roborock.com(if you are in EU, contact support@roborock-eu.com).

What's new

1. Fixed bugs to optimize the user experience and improve stability.