Rover - Dog Boarding & Walking

Rover.com

About this app

Rover is the #1 pet sitting and dog walking app. Get trusted pet care in your neighbourhood.


The Rover app was created for dog people by The Dog PeopleTM. Through the app, get adorable photo updates, GPS tracking of your dog’s walk, an easy way to message sitters or manage your pet owners, and a secure way to book and pay.


With over 200,000 pet sitters and dog walkers in the U.K., Europe, the U.S. and Canada, Rover makes it easy to book pet care you can trust.


PEACE OF MIND
• 95% of reviewed services receive a perfect 5-star rating.
• Rover accepts less than 20% of potential sitters, because your dog deserves the best.
• Every service booked on Rover is backed by The Rover Guarantee and 24/7 support.


FAST & EASY
• Contact and message sitters and dog walkers, right from the app. Receive messages from sitters when you're on the go.
• Hassle-free and secure payments, every time.
• Get a map of your dog's walk, pee/poo and food/water alerts, and a personalised note from your sitter or dog walker.


FOR PET SITTERS AND DOG WALKERS, TOO
• Send photos, videos, and messages to pet owners with just a few taps.
• Get paid on the go—it’s simple and secure with the Rover app.
• Seamlessly manage your services, even if you're at the dog park.
• Enable push notifications to respond faster than ever to booking requests.
• Create Rover Cards to seamlessly share information with pet owners.


IN THE PRESS
Rover has appeared in:
• Metro
• Time Out
• The New York Times
• The Wall Street Journal
• TechCrunch
• And many more!

Ratings and reviews

I love this app usually but since the most recent update, it keeps saying visit in progress in my phone pull down menu even though there's no current visit. It's really annoying and it won't let me swipe it away. Also the recently taken photos during a visit take ages to appear inside the rover card when they used to appear within seconds of uploading.

These guys are lucky that they're basically the only game in town. The app's unintuitive and buggy interface is well-documented in other reviews. As a pet owner, it works well enough for what it is... But if you encounter any form of trouble, things fall apart. The only solve they offer is contacting customer service, which often has a language barrier and can't offer any support other than helping you find another Rover (which isn't much use if the issue is urgent).

Edit: Thanks for the response but it doesn't resolve previously stated issues. Clients believe they are paying me X per hour when in actuality they are paying me 0.8X per hour. A good business documents & itemizes their charges. I'm requesting that it shows my rates separate and you show a 20% charge to my actual rate so clients know what they are paying for. I don't want to play this game of adjusting my rates to compensate for your hidden fees. Also drop-in cards are always crashing..

What's new

Rover is always working on performance improvements and bug fixes (nobody likes fleas) to keep your experience bright-eyed and bushy-tailed.