M-PESA

Safaricom Limited

About this app

Introducing the new M-PESA App! The new app allows you to do more on M-PESA fast and conveniently. View and manage your financials easily with the new features now available with just a few taps on your mobile phone.

• Core M-PESA transactions - Access all core M-PESA transactions with a brand new and more simplified user experience - Send money, buy goods, pay bill, withdraw at agent and buy airtime
• Offline Mode - Log in and transact on the app (Send Money, LNM, withdraw and buy airtime only) without having an active data connection i.e., app can be used without data bundles or with data turned off completely.
• My Spend - Allows the user to track their M-PESA spend per month with aggregate and daily average spend displayed on the card on the home screen as well as a more detailed view with transactions broken down by category with the user being able to change their category
• Statement - Review, interact and action your entire M-PESA statement directly on the home screen as well as filter, download and export your M-PESA statement in PDF form
• Receipts - Download and share e-receipts for send money, buy goods, pay bill and withdraw transactions to share transaction information with other users via pdf
• Biometric Authentication - Log in and transact on the app using face or fingerprint authentication without having to enter M-PESA PIN manually every time
• Pochi la Biashara - New transaction type on M-PESA that enables users to send money to the business wallet for micro merchants
• Favourites - Save people or businesses you interact with regularly directly on the app so you don’t have to manually enter the details every time you want to make a payment
• Frequents - Get an automatically generated list of people or businesses you frequently send money to
• M-PESA Global - International money transfer service that enables send to mobile, send to bank, send to western union, PayPal top up and withdrawal and roaming pick up
• Due Bills - Get notifications for your bills when they become due and pay fully or partially directly from the app* for participating billers
• Buy bundles - buy Safaricom data, voice and SMS bundles and pay directly on the app using airtime or M-PESA
• Send money with gifs/description - Add context when sending money by adding a payment description or attaching a gif for the recipient
• Send money with profile picture - Enables users to upload a profile picture that will be visible when someone sends them money via the app
• frequently interact with to simplify the payment process
• QR - Initiate send money, buy goods, pay bill and withdraw transactions by scanning QR codes and generate and share your own personal QR code

Ratings and reviews

The app is good no lie! But you have to understand that not all people their touch screens work well. Their are areas on the screen which aren't accessible. So one has to rotate the screen in order to use the app in the landscape layout. This is just impossible with this app. So I just request for you guys to make this app also accessible in the landscape mode for people like us too! Thanks

The MPESA app has become sluggish. About the time I was reading that the threat of satellite disruption has improved SafCom speeds, I found that I was struggling to make payments with an app I have previously found quite convenient. I restarted my phone thinking that to be the issue, but no change. No updates pending. Time to do a well-tested fix Safaricom.

Since the last scheduled maintenance on Mshwari/ Safaricom services, the app has been giving error messages. I could not make any transactions. I uninstalled the app and downloaded it again, and I still got the error messages. I could not even sign in. Please check on that since most people in the diaspora depend on this app for their mpesa transactions. Thanks.

What's new

Thank you for using the M-PESA app. We are always working on new features, improvements, and bug fixes. This version includes performance improvements and bug fixes.