Salesforce Authenticator

9.15K reviews
Content rating
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About this app

Salesforce Authenticator adds an extra layer of security for your online accounts with two-factor authentication. With Salesforce Authenticator, you use your mobile device in addition to your password to verify your logins and other account activity. The app sends you a push notification, and you respond with just a tap. For even more convenience, Salesforce Authenticator can use your mobile device's location services to verify you automatically from trusted locations, like your office or home. You can also get a one-time verification code that can be used when you're offline. Salesforce Authenticator works with the entire Salesforce Platform—Sales Cloud, Service Cloud, Marketing Cloud (ExactTarget), App Cloud, and Analytics Cloud.

Salesforce Authenticator can also be used to secure your other online accounts that support time-based one-time passwords (TOTP). Any service that allows two-factor authentication using an “Authenticator app” can be used with Salesforce Authenticator.
Updated on
Sep 26, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity and 2 others
This app may collect these data types
Personal info
Data is encrypted in transit
Data can’t be deleted
9.15K reviews
Mohamad F.
December 5, 2022
Hardly even pops up the authenticator prompt box on my phone anymore, and if it does, it takes a while. Most times I have to go to the app, then wait a bit for the fullscreen prompt. And even that sometimes doesn't happen... it's a pretty useless app, especially when I could type in the code manually from my auth app faster, and at least know what to expect.
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A Google user
March 26, 2020
I STILL can't login to PartnerNet. I've been trying to add an account on this app for 47 minutes and I'm starting to get frustrated. The app refuses to allow me to connect to the PartnerNet app and I can't open an account connection and I don't get any notifications to approve an account. I've uninstalled and reinstalled both apps 5 or 6 times now and am still struggling. Why is this so difficult?! Someone please help!
28 people found this review helpful
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Bj Santiago
May 20, 2022
Does not stay active. Frequently requires that you hunt down the app and leave it open while refreshing the browser to push through to approve. Makes my work take longer because the push notifications going to my phone are inconsistent in their reliability. Annoying to have to have an app that I only use for push notifications to not work for the basic function. Sometimes the approval is instant, requiring a quick glance and tap. Other times, a couple minutes. Would not use if I didnt have to.
47 people found this review helpful
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What's new

Automation feature enhancements.
Manual refresh for notifications.
Bug Fixes.