
Amy Swindle
I use shipping since I no longer have a store where I live and it's usually pretty fast. However, your employees who pack the orders for shipping need to make a little more effort. Just received a shipment with color and every single tube the box was crushed. 2 of them were so bad the tubes of color were out of their boxes floating around in the package. It makes it nearly impossible to stack my color when this happens. I'll change my rating when I see improvement
SalonCentric, Inc.
May 29, 2026
Thank you, Amy, for your loyalty and honest feedback! We sincerely apologize — this shouldn't happen. We will work with our shipping team to ensure better care when packing orders. You can submit a ticket for a reship or refund via the help center on our website. We appreciate your patience and the chance to do better!

Meredith Allen
Since the most recent update I've had nothing but problems with this app. Really ridiculous when it takes me an extra 30 minutes to place an order because the app won't stop freezing and taking literally 3 minutes to load the cart contents, glitching out and not letting you add certain items to the cart at all, I could go on. I sincerely hope there's an update to fix your most recent update soon.
4 people found this review helpful
SalonCentric, Inc.
April 23, 2025
Hi! We just released a major update (4.1.4) addressing the performance issues and would be grateful if you could update to this latest version. If you find that the issues are resolved, we'd love for you to update your review. Your feedback is invaluable to us! Please also feel free to reach out directly at SCAppFeedback@saloncentric.com

A Google user
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The "check store availability" doesn't work on the app, I also wish there was an option to pick up an order in store instead of having to wait for delivery. You can't add items to the cart, so I don't use the app for orders, just browsing. Love that I can check product prices with a picture of the barcode, it's so handy when shopping in store.
25 people found this review helpful
SalonCentric, Inc.
February 7, 2019
Thanks for your feedback. We have not received complaints w/ Store Availability and would love to hear more at SCAppFeedback@SalonCentric.com.
We do offer the option to pick up in store which can be selected after tapping Send To Store. The issue adding items to the cart has been resolved in an update that will be available very soon.