TenantCloud

3.3
489 reviews
50K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

TenantCloud users can have simple and easy access to their important property, unit, tenant, and maintenance request information on their mobile device managing their property management business from anywhere. Learn more about TenantCloud www.tenantcloud.com

Key Features:
•Manage multiple properties and units on-the-spot
•Easy navigation that allows you to organize Property, Unit, and Tenant information
•Find your destination in seconds with the integrated maps
•View, edit and respond to maintenance requests instantly
•Send emails or click to call directly from the application
•Take/add photos on the fly using your phone and upload for marketing or documentation purposes
•Full-screen photo support
•Everything is synced directly with your TenantCloud account
•Service requests management
•Online rent collection
•Tenant screening
•Secured backup

Not an TenantCloud user?
Not to worry! TenantCloud is a cloud-based property management system that provides residential property owners/managers with the complete set of tools to market, manage and grow their business more effectively. Sign up for free basic account today!

With TenantCloud every user gets marketing website for free to list vacancy ads, accept guest cards, online applications and tour schedules. Tenants can access own dashboard and view lease information, pay rent online and communicate with landlord.

TenantCloud includes accounting, outstanding balance and lease expiration tracking, property and unit organization, work-orders and unit turnovers management, notification and communication tools. Integrated marketing features allow you to post vacancy ads, send email campaigns and capture prospects even faster.
Visit www.tenantcloud.com to learn more about TenantCloud
Updated on
Oct 20, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted
3.3
489 reviews
Nigel Frankson
October 15, 2022
It's not a good app. Buggy as hell. It's slow. Slow to respond, slow to update. It's not as organizationally intuitive as I'd like. So why do I use it? 1) it actually has human customer service, 2) switching platforms is a pain in the neck given the set up necessary for you and your tenants, 3) it serves its purpose. It's good enough, and I keep hoping they upgrad it. It's a centralized platform for tenant communication, rent payments, scheduling maintenance jobs, etc.
4 people found this review helpful
Did you find this helpful?
TenantCloud LLC
October 17, 2022
Hi Nigel! We apologize if our product did not meet your expectations and appreciate you taking the time to share your concerns. We are continuously working on performance improvements, but it also depends on the device itself and Internet speed. If there is anything specific we can look into, please contact our Support Team. Thank you!
Sarah McClintic
September 29, 2022
Updates are terrible. After the app had been running smoothly for years, I had to re-add my banking info in August to pay September rent. Now I'm trying to pay October rent and my banking info is not there again. Can't find where to add it. They want to charge $40+ to pay by card. Also difficult to find the Pay button, when it used to be right on the main page. Not user friendly anymore.
5 people found this review helpful
Did you find this helpful?
TenantCloud LLC
September 29, 2022
Hi! We apologize for the trouble you've had. The bank account should be re-added in case your landlord made a switch to the new payment system and the Pay online button is unavailable during the verification process (or when the account is deactivated). Now everything seems good to go. We would be grateful if you could update the rate. Thank you!
Clint Edwards
November 19, 2022
App is terrible. DON'T do rent reporting !!!! They have reported incorrect information to the credit bureaus for the last 5 months. I have filed disputes and spent hours on the phone. I created a ticket in the app and have been told they fixed it I just have to wait, it's been two months. Now I can't even get to my ticket in the app.
1 person found this review helpful
Did you find this helpful?
TenantCloud LLC
September 20, 2022
Hi Clint! We are so sorry to hear that. We would kindly ask you to let us know what exactly you did not like about our app by contacting our Support Team, so we could improve it based on your feedback. Thank you!

What's new

Landlord Portal:
A new look at the equipment page.
Service Pro & Owner Portals:
Notification center.
All Portals:
Redesigned ticket preview.
Small fixes and improvements.