TenantCloud Pro

714 reviews
Content rating
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About this app

TenantCloud is a comprehensive end-to-end property management system for landlords, property managers, tenants, and service providers to conveniently access and manage essential property-related information such as property details, units, leases, accounting, and maintenance requests on their phones and desktops.

Landlord Account Features:

- Unlimited units, listings, and properties.
- Connect with tenants, owners, service professionals, and team members.
- Get a customizable marketing website for your vacancies.
- Get leads for your vacancies.
- Set up an application fee and receive rental applications from your prospects.
- Run background and credit checks right from an application.
- Collect rent online.
- Set up leases with the built-in document builder.
- E-sign the lease and send it to your tenants to e-sign.
- Automatic rent invoices, late fees, and receipts are delivered to tenants.
- Store all transactions, receipts, and invoices in one place and categorize them according to your needs.
- Receive, manage, and send maintenance requests to your service pros.
- Build financial and rental reports in seconds and track your success.
- Generate a 1099 Tax Form and send digital copies to recipients.
- Sync with Google Calendar and QuickBooks.
- TC Messenger for communication with tenants, service professionals, and team members.
- Unlimited support.

Property Manager Account Features:

- Assign a team member to every specific property.
- Set their permissions for every part of the system, such as properties, listings, etc.
- Keep track of all the actions of a team member saved in chronological order with the Activity History.
- Connect with Owners and assign various properties to various owners under the same account.
- Send Owners maintenance requests to approve repair costs.
- Regulate your relationships with the agreements that can be generated within the system.
- Set all the management fees, which will be calculated automatically and shown in the Accounting section.
- Set up your own lease template with our Template Builder.
- Communicate via TC Messenger.

Tenant Account Features:

- Connect with your landlord and have a signed lease agreement ready in seconds.
- Process rent payments easily using ACH, credit, and debit cards.
- Enable Auto Pay to pay automatically on or before the due date.
- Report your rent payments to the credit bureaus to build your credit score.
- Maintain control over all your expenses, including rent, utilities, fees, and deposits.
- Submit maintenance requests to get them fixed immediately.
- Access your rental history by having all your current and past leases consolidated in one place.
- Track renters insurance expiration.
- Create a Renter Profile and apply online for listings.
- Receive invites from landlords to view their listings based on your matching search criteria.
- Keep in touch with your landlord 24/7 with the TC Messenger.

Service Pro Account Features:

- Create a Business Profile to attract new clients.
- Customize a marketing website to showcase your services.
- Get notifications about new maintenance requests that appear in your area.
- Make bids and get selected for the job.
- Connect with the landlord and receive maintenance requests.
- Manage all the maintenance requests in the app, set up your schedule, and keep track of all the work done.
- Change statuses, add the materials used, and create invoices.
- Manually add other maintenance requests to keep track of all orders in one place.
- Get paid with ACH debit and credit cards within your TenantCloud account.
- Store receipts and keep track of your payment activity all in one place.
- Sync with Google Calendar.

Owner Account Features:

- Connect with your property managers and keep track of your properties.
- Get the property reports.
- Fees and distribution tools to pay property managers online.
- Keep track of maintenance.
- Approve maintenance request bids.
- Use TC Messenger for communication.
Updated on
Mar 28, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

680 reviews
Josh Kayser
November 23, 2023
It works but then it doesn't. There are a lot of unresolved bugs and issues that they say they are working on but they never get fixed. I've been using the software two years now and haven't seen a single improvement. They've only ever increased the monthly price and fees for payments and credit checks. I bring this stuff up and they blow me off with a canned response. Pass on this one. It's dieing a slow death. They're just milking it's final pennies and making zero investment in improvements.
22 people found this review helpful
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TenantCloud LLC
November 23, 2023
Hello Josh! We sincerely apologize for the inconvenience you've had with the app. We constantly keep working on improvements of the software and adding new features to it almost every month.
Denise Oswalt
April 29, 2021
App interface is buggy, seems to have links that don't work, push notifications do not work, it lags horribly, and the app constantly logs me out. It seems to update every time I open the app but there never seems to be any actual improvement. I do like being able to message my landlord through the service, manage service requests, and pay rent, but the app needs some major developments to be functional. Update: app updated and won't even load/open
14 people found this review helpful
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TenantCloud LLC
April 29, 2021
Hi Denise, We do apologize for the inconvenience you have faced with our app. Could you please delete the app and reinstall it? Please contact our Support team if the current issue still persists.
Michael Hovde
September 18, 2023
The app glitches, freezes, lags, and otherwise malfunctions almost constantly. It has "an important update" to install every other day, which nearly always freezes or crashes the app. It logs you out almost every time you close it, and, half the time, the login process bugs out, leaving you unable to even log in. You can't simply back out to close the app; you have to go to the home screen or otherwise close it. It's barely functional.
67 people found this review helpful
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What's new

General small improvements & bug fixes