
Ashton Hanks
I wanted to love this app. When I first started using it I could listen to any book. Now I have to use unlocks. But I pay the extra for 3 unlocks a month. The problem is NO customer service. I had an issue a few months ago and reported it but never got a response. Now I've used an unlock for a book that won't open or download. I sent a messKindle keep checking my ticket but NO response. So I've wasted money on a book I can't read. I'm just going to cancel and stick with Audibles and Kindle.
24 people found this review helpful
Scribd, Inc.
February 4, 2025
Hi Ashton, thanks for reaching out. We don't show any tickets in our system under your name. Please follow the link here to create a ticket and specialist will follow up ASAP to help: http://bit.ly/and-review

Trish Shandor
Was a faithful subscriber utilizing the music books I already own to show them on the whiteboard for students in my music classes. The school no longer allows copies and we are completely digital. I own the book, multiple copies, in fact, but not PDF copies and this was a very easy way to get the visual on the whiteboard. I was a subscriber of $11.99 a month for quite a few years. Now, I'm not.
198 people found this review helpful
Scribd, Inc.
February 16, 2025
Hi there, we would love to further assist you with this. If you have a ticket open with us already, please update your review with the ticket number. Otherwise, please submit a ticket to our support team through this link: http://bit.ly/and-review

R Sad27
This app was great when it first came out. Now they are taking away audiobooks in the middle of listening to them and when I reached out, customer service basically said that I listen to too many books and they are limited now and that I should upgrade my plan. why would I pay more for awful service? on top of that, books will be available when I add them to my tbr but within a couple of days they tell me that I have to wait another month to access them. I'm canceling my subscription.
4 people found this review helpful