Seamless: Local Food Delivery

Seamless

About this app

When in doubt, go for takeout—Seamless has it all. Plus, fun fact: Seamless is powered by Grubhub! Order food delivery from thousands of restaurants, including local spots and national chains, and get groceries delivered too. Prefer pickup? No problem. Know the fees upfront and track orders from Seamless delivery partners in real time—the only surprise is just how easy takeout can be.

ORDER FROM THOUSANDS OF RESTAURANTS
With Seamless, you can order takeout from your favorite local restaurants and everyone’s favorite chains. There are so many good eats out there, but you obviously deserve the best. Seamless makes it easier to choose your next meal with restaurant ratings and reviews. French fries, pizza, burritos, burgers, sushi, donuts—it’s all here, whenever a craving strikes.

GET GROCERIES DELIVERED TOO
Think beyond your breakfast, lunch, and dinner orders. Seamless offers the ultimate convenience with grocery delivery, in addition to restaurant takeout. Order milk, bread, snacks, and frozen foods, as well as household essentials like paper towels and laundry detergent, from local convenience stores.

EXPECT TO SEE THE FEES UPFRONT
Seamless gives it to you straight. See the delivery fee upfront, before you start crafting the perfect food order. Pay your way with credit cards, Seamless gift cards, or Venmo.

SKIP DELIVERY FEES
The key is Grubhub+. Sign up for unlimited $0 delivery fees on eligible orders, and enjoy exclusive offers and rewards as a Grubhub+ member.* Try Grubhub+ free for 30 days, then level up for just $9.99/month. The truth is, food tastes even better when you spend less on delivery. See details below.

TRACK DELIVERY IN REAL TIME
Seamless puts your delivery on the map. Track eligible orders in real time, from the restaurant to your front door, and know the moment your bacon-egg-and-cheese arrives. Every delivery is a special delivery with Seamless.

COUNT ON THE SEAMLESS GUARANTEE
Get your food delivered on time and at the lowest price. Guaranteed, or we’ll make it right. See details: seamless.com/help/contact-us/learn-about-guarantee

YOU DO YOU AND SEAMLESS DELIVERS
Seamless serves up a personalized app experience, so you can reorder that feast you’re still thinking about from two months ago. Order sauce on the side, go for extra pickles, lose the onions—Seamless gets you. Are you a regular? Get rewarded when you come back for more at the same restaurants. You can also plan ahead by pre-ordering food for pickup or delivery.

ORDER FROM NATIONAL RESTAURANTS
Sometimes you need a sure thing, and that’s why Seamless partners with national restaurants to offer the takeout food you know and love. Get delivery from Applebee’s, Arby’s, Buffalo Wild Wings, Burger King, Chick-fil-A, Chipotle, Denny’s, Dunkin’, Five Guys, IHOP, McDonald’s, KFC, Panda Express, Panera, Papa John’s, Popeyes, Shake Shack, Subway, Taco Bell, Wendy’s, White Castle, and more.

GET SUPPORT WHEN YOU NEED IT
Burning questions? Delivery crisis? Seamless customer support is here for you 24/7.

*$0 delivery fees only apply to eligible delivery orders from Grubhub+ merchants that meet the subtotal minimum (before tax, tip, and fees) on the applicable menu page or otherwise indicated on the Grubhub platform. Additional fees may apply. 5% pickup credit applicable on eligible future pickup orders only and is calculated based on the qualifying order subtotal. Credit is not transferable, not redeemable for cash, expires 90 days after most recent credit is issued and is subject to restrictions. Grubhub+ is an automatically renewing membership service requiring recurring payments. After your free trial ends, your free trial will convert to a paid Grubhub+ membership and Seamless will automatically charge you each month at the then-current rate (currently $9.99) plus tax until you cancel. See terms: seamless.com/plus

Ratings and reviews

Helpless, that is the case with the Help feature that keeps crashing with an Oops, something is wrong with this page screen when you try to report an issue. Makes cancelling orders impossible to do in a timely fashion. And even when the app doesn't update it forgets your saved information so you have to spend more time filling your preferences out when you just want to click and be done. And like everyone else they are adding more options without fixing it's core functions.

Besides the fact that the UI is terrible, they actually lie to customers with their fake update system. I know for a fact that on multiple occasions they've messaged me that an order had left the restaurant and was on its way when it really hadn't, and in one case hadn't even been prepared. Really wish they had competition

Important note: the app includes discounts on first time orders from some restaurants. Be wary of them. 4/5 of the times I've tried to use them they didn't work. The total shown at checkout had the discount included, but then I got charged the full amount and the receipt from the app did not reflect the presence of any discount. Customer service cannot correct it either since it was applied automatically not with a code, and the app "is not responsible for any discount which is not applied due to technical failure." Overall good customer service with the app besides this. If your order is messed up they give you a refund, but this will usually only cover the food, not the delivery charge or tip.

What's new

We've cooked up some improvements and successfully squished some little bugs we found. And as always, we encourage you to order something delicious.