Worst app, amounts closer to sh** more than anything else. Tell me how I received 100 free credit and then exactly 12 hours after I get my account locked for "unusual activity". Piss off. Then they email expecting a government issued ID and a utility bill/lease JUST so I can order a drink from Starbucks. Real shady.
Atrocious customer service support. When I contacted customer care with an issue of misleading upfront charges and final amount charged I was emailed the postmates terms of service. I would give it no stars if this review would allow it. $6 delivery plus a 20% processing fee?? Not worth it. Uber eats and Grub Hub is the way to go
Very predatory and deceptive pricing. They tack on delivery charges after checkout - reading old bills I found that some of these hidden fees were as much as $10 for a place only a mile away. Be very careful using this app.
$10.25 DELIVERY FEE for a fast food burger!!?? The whole meal costs $3 LESS than the delivery fee.. PLUS they authorize your payment card for an "unknown" amount higher than the food+tax+outrageous delivery fee.... LOL.. Craziness!! It's 2 miles away!! No thanks.. I'll drive.. Uninstalling app 5 minutes after I installed it... VERY DISAPPOINTED
It's missing key info that I think they purposefully avoid showing so you spend more. I signed up because I found a $100 credit for deliveries, can't find the balance anywhere. I want to find the minimum order and I can't find that through Google. They could be transparent but choose not to be.
Now I know what everyone is talking about... One of the worst companies to deal with, and terrible app interface just to top it off. If you really need to use em, go for it. But mind you this, even if they cancel the order, a temp $30 charge will stay there for a week.
• Minor under the hood updates for some new stuff coming soon!