Postmates - Food Delivery

Uber Technologies, Inc.

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About this app

"Delivery from your favorite restaurants, grocery stores, and more! 24/7, 365 days a year. Postmates gets you what you want, when you want it.

FIND YOUR FAVORITE RESTAURANTS
Browse nearby restaurants. Choose from a variety of selections to order: Pizza. Burritos. Burgers. Sushi. Chinese food. Skip the line and reservations. Order your food from any menu and add it to your cart with a few taps. Or, schedule your food order in advance for a delivery person to pick it up later. Your choice!

GROCERY, CONVENIENCE, RETAIL AND MORE
From your local favorite grocery store, liquor shops to the big beauty brands. Just Postmates it, and get them delivered in about an hour.

REAL-TIME ORDER TRACKING
Track your food order on a map as it heads your way.
See the estimated delivery time to your address.
Get notified when your order arrives.

EASY PICKUP or NON-CONTACT DELIVERY
You can order food ahead for Pickup instead of just ordering delivery. Select Pickup, add food items to your cart and go to the restaurant to get your food. Or, choose the new no-contact delivery option and go non-contact and have deliveries left at the door.

PROMOTIONAL TERMS (approved as of Apr 9)
$10 off your next order terms and conditions: Up to $10 off your next order. Offer valid when you download and log in the new Postmates app only. Tax & fees still apply. Store and offer availability based on user location. Limit 1 use per customer. Offer is not sharable or transferable. Offer only valid for 14 days from log in to the new Postmates app. Exclusions may apply. Offer cannot be redeemed for cash or like exchanges. Postmates reserves the right to modify or terminate this offer at any time without notice.
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Ratings and reviews

Third party deliveries is always messy no matter who you use, but even when there is, there customer service is easy to use once you get use to it. But the biggest reason I like Postmates more than there competitors is the detailed menu especially with Asian, Mexican and other exotic foods. It clearly explains what you're ordering in English if you're not familiar with the proper name of the protein.

It's so much better than Doordash. When I placed my first order with a restaurant, the delivery person forgot to pick it up. I called Postmates, & they not only refunded my $20 in Uber Cash, but they also gave me what I ordered for free. Excellent customer service, & I was taken care of. The only complaint I have is that when I place an order, the app restarts.

FYI guys: There's no way to check the status of your order if you close the app and return to it. The app opens like you're ready to place another order. There is no "receipt icon" in the bottom menu option on the android version as the app says. You need to go over to your account, then the help section, then select ongoing order. Unfortunately it just displays the ETA but with no real time tracking. Need to fix this.

What's new

Thanks for using Postmates! We update our app regularly to make ordering even faster and easier. Every update includes improvements in performance and reliability. As new features are released, we’ll highlight those for you in the app.