Please fix the apps. Been using the apps for few months. Earlier, i couldn't close the promo windows. But it was solved. Now: 1. Slow response of orders. Not only in 1 area, but lately, it's just slow responses 2. Ordered 1 taxi, saw 1 already accepted the order but suddenly the status was "finding your taxi" for long, then i cancelled and re-ordered,it was accepted by other taxi, then suddenly was cancelled. And the apps just "deleted" my orders. But then the first taxi came. 3. Wanted to use credit card for payment of that taxi, but since the apps "deleted" my order, then i couldn't get the passcode. Please fix the apps! Blue bird is great taxi but you will need to fix the apps.
Still needs a lot of improvements I tried this app several times. It's quite user-friendly, but kindly make your promotion code column bigger or put it somewhere noticeable. On the plus side: the response is quick, the location detection for pickup is okay, and the usual features to contact your driver are there. On the other side... twice using promo code with non-cash payment, both times the app stuck on finalizing trip and I had to call the customer service to finalize the fee, which was quite a hassle. Please fix it.
POS Booked my ride for the airport one day in advance, but the taxi never arrived after waiting for more than 20 minutes. The driver didn't answer either after calling him for three times. Don't use this app if you don't want to get late for a plane!
Worst taxi transport ever in indonesia Your taxi has no idea where he is going and can not tell the passenger.. He ripped me off and threatened me inside the taxi. I wonder where u find this drivers. Worst ever. The taximan is so mean and rude and clueless. He doesn't know is way around or just predenting just to rip off customers. I will not pray for my worst enemy to enter a blue bird taxi
Can't even login, it keeps telling me wrong password, tried to change, they gave me token to my email. token is too long and absurd to remember, cannot copy paste. Have to write it down elsewhere. When I finished typing the RIGHT token. It still say token is wrong. I'm uninstalling this and back to uber.
Stiil need to improve I used to use taxi voucher from my office. Since Jan 1st we couldn't use taxi voucher anymore and switch to use application and e-voucher. Too bad that I can't use e-voucher to stand by taxi located in my office building, have to wait until my taxi's order come. Not so efficient for office worker like me. Application also wasn't working when payment and have to wait in the taxi until it's recover, not only for my application but also for the driver's application.
- Minor bug fixes and enhancements
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