
Hope Taylor Guinn
I cannot log into my app. (and have not been able to for a long time.) when I log in it automatically says "connection timed out, please try again." my subscription charges quit being withdrawn a couple months ago. my cameras are still connecting to my wifi & showing data usage. im concerned as to where that data is going, since obviously the cloud service is non-operational at this point.
6 people found this review helpful

Shonta Alexander
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I have not been able to log into my app for weeks if not longer. something went wrong on your end and I need a resolution. My 4 cameras were very expensive so to not see the video feeds is not only unsafe but a waste of money. Also, I cannot cancel the subscription without getting into the App unless I call the bank which I'll have to do since there's no response here. 😡
41 people found this review helpful

John Roebuck
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It's been great for several years.have 2 have worked great. Then, all of a sudden, the video will not play back the recorded video. What is the problem. After I tried to watch a recorded video, I received a pop-up stating that there was a bug and Snap needed to fix this. what seems to be the problem. your phone number for support is a continuous bizzy. Would like to get this resolved before I have to cancel my subscription. Why pay for cloud you can't use it.
14 people found this review helpful