eXact iDip

2.9
96 reviews
10K+
Downloads
Content rating
Everyone
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About this app

The exciting new eXact iDip® Smart Photometer System® by ITS, Inc. harnesses the power of smart devices and the simplicity of design to handle the heavy lifting of complex water testing. The smart phone app is designed to work seamlessly with the waterproof handheld unit with parameter information, data storage and GPS tracking included. With guaranteed exact results in less time, our new smarter process will revolutionize water testing.

The app comes with 4 tests installed including pH, Free Chlorine, Combined Chlorine (Chloramines) and Total Alkalinity. Over 35 additional parameters are available for in app purchase ($4.99/ea), so you can tailor the eXact iDip® to suit your needs at a fraction of the cost of competing multi-parameter photometers. The simple and quick testing procedure takes the guesswork out of results. It’s like having a laboratory in the palm of your hand.

Thank You to everyone involved with testing, evaluating and providing valuable feedback for our brand new Android® compatible eXact iDip® App. Without you we would not be where we are today.

Over the past several months, we have been tirelessly BETA testing our Android® eXact iDip® application to eliminate any bugs that may be present. As this is our very first application on the Android® platform, we started from the ground up and in turn created a revolutionary way to collect water quality data. Even with all of our trials, we still need your valuable feedback, as each phone or tablet has its own way of interacting with the application.

By letting us know of any bugs, compatibility issues or overall nuances you might encounter, we are able to address each individual item or device as we are notified. To submit feedback, please email us at android@sensafe.com.

Together we will change the way the world looks at water testing.
Updated on
Sep 12, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Photos and videos and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.9
91 reviews
Matt Dao
June 27, 2021
App keeps crashing after the update. It wouldn't display the value. At first, it shows the idip 570 is connected via Bluetooth, downloaded the config file fine, ran through the process of calculating the value. Then, at the last second which it should display the value, the app closes and the meter display Er 2. I tried reinstalling the app multiple times, reset the batteries on the meter, no help. Help!
1 person found this review helpful
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Industrial Test Systems, Inc.
June 28, 2021
We released a new version of the app at 8:03am EDT that should resolve this issue (version 2.4.4.6). Please update and test again. Let us know if you are still having any issues. Thank you for contacting us.
A Google user
May 11, 2019
I have been using this app and photometer for a couple of years. It has occassional issues connexting to the photometer but I do not necessarily blame the app developer for Bluetooth issues. However, I just installed the app on a new Android phone and there is nothing listed in the store rendering the app and photometer useless. Edit: refreshing the configuration files under settings corrected the store issue and now the tests are listed. Great speedy response on a Saturday!
5 people found this review helpful
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Industrial Test Systems, Inc.
May 13, 2019
It sounds like your app hasn’t loaded the store. Open the slide-out menu from the left, tap Settings, then tap Refresh Configuration Files. Once all the pop-ups disappear, return to the Store and see if the items have returned. Edit: Thanks for updating your review. Please contact its@sensafe.com and we'll send you some free product as a thank you.
A Google user
March 25, 2019
I use this unit for my Swimming Pool Service co. No problems,bluetooth connection and interface works fine on both my Samsung 5 and Samsung 8 + Android phones. Easy to use. Where there is a question or concern, Customer service is excellent. An important tool to use if you need to keep accurate test results on file for future reference. My customers love having monthly reports! My next purchase will be the Ph and Orp tester to complement my Professional Testing Equipment. I Confidently Recomend!
1 person found this review helpful
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