App is slow and hangs. The Service is awesome though.
I was a listener. Many chats. Many cheers. Many I stayed in contact with. Because I was a listener, I wasn't allowed to share experience with members. My story. My struggles. Not better than they are. I didn't give scriptred answers. Answer a question with a question and many said they liked not talking to a robot. But kept getting emails of what I was doing wrong. Too personal. Not professional. Fyi no listener is a pro. Take a five min training course to become one. Terrible.
The website is great! The concept, where people can connect with other people is awesome too. Not to be taken as a social networking site, but the app lags too much. Many a times, notifications, alerts won't show. Please fix this. Edit: I love the new app. Fuss and lag free, as compared to before. Good UI.
5 stars for the service, 3 for the app, which is riddled with bugs. It has gotten a lot better over the past year, since the time I started using it, but still could do with a major overhaul. I wish the navigation was better. Also, the payment process should be seamless and user friendly.
it was utterly useless for me, i graded a few listeners and in my opinion they didn't even try. the 'emotional support' from them isn't as good as i expected. it didnt help at all, it made me even more uncomfortable and sad. in my opinion i find they tried to sweeten themselves, they're textig to me sent vibes like "i honestly dont care but please do continue" not to be rude. but in all honesty i find it wasn't as helpful as i anticipated.
I have been a listener since many days. I like the site. But, I face many bugs in the app. Sometimes everything is sent twice while sometimes it doesn't send the message at all. Please work on that. I'm using Moto g4, Android 7 btw.
- Much faster, more stable, more responsible & reliable
- Improved community navigation including bookmarked favorite forums
- Hundreds of bugs have been sent to bug heaven
- Fast account switching
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