Great app, they've been working hard on it. I love being able to talk to people on the go, when I'm not in front of a computer. There are a few bugs still, like sometimes when you swipe to get to the settings, it gets stuck and you have to restart the app. Links also don't work so well on the app. But overall it can do most of the important things you can do on the desktop site.
This app is impossible. It refuses to tell you prices of things until you sign up and even what you're paying for. Rubbish. I want my money back and it wont let me cancel my account on my phone. And now the 30 day money back guarantee isn't true because there's literally no one to talk to. They even charge you for a free trial! Don't download this mess.
Love this app a lot. It's great to talk to people with a fresh set of eyes and ears, and just share things with when you have no one. I would however like to see the community section be organized better. Looking for communities or forums is a bit difficult, but other than that I really like the whole thing.
This rating is not indicative of the service the app provides and the hard work of the many volunteers that provide much needed services to the community. Otherwise this app is deserving of at least 4 starts. It's is a wonderful concept overall. However, DO NOT PROVIDE 7CUPS FINANCIAL INFORMATION FOR THEIR PAID SERVICES. The company does not have the infrastructure to handle financial transactions at this point in time. They do not have a customer service telephone number or direct contact. My girlfriend was charged over $100 for services she did not approve of, and it was nearly impossible to contact the company to resolve the issue. Emails take 3-5 business days regularly. It is a mess. Until they improve their customer service capabilities, do not use any of the paid services.
I've only used the app to talk to a listener once, when I first downloaded it a few days ago, but it was such a great experience that I feel safer in my own head just because I know there's always someone to talk to now. I haven't had a panic attack in days.
Complete garbage. Will lock u in for $150. Nom refundable. All they say is go for a walk. If u are new to jeeding help, maybe itll work for u. For those of us who have been seeking real help for years it is worthless. And EVERYTHING on there is an up charge. Huge waste!
- Much faster, more stable, more responsible & reliable
- Improved community navigation including bookmarked favorite forums
- Hundreds of bugs have been sent to bug heaven
- Fast account switching
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