155 reviews
Content rating
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About this app

This app is designed to fit the special needs of probation, parole, and other corrections-related services which include various communication tools between the Officer and the Enrollee as well as the option for curfew management, self-reporting, sobriety, location verification, voice verification, facial recognition, notifications, and other services to help the Enrollee succeed on the program. NOTE: not all the services offered are used by the Officer. The app provides a useful tool so the Enrollee’s mobile phone can be utilized to aid the officer to manage their caseload.

* The minimum supported OS version for this app is 7 (Android Nougat). If your device OS does not meet this requirement you will be unable to utilize this app *
Updated on
Jul 20, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Location, Photos and videos and 2 others
Data is encrypted in transit
You can request that data be deleted
155 reviews
Michelle White
June 30, 2022
I was so excited to be put on Shadow track but this app is ridiculous. I received my login information from my probation officer and when I try to log in it tells me my account has been disabled. I have emailed support and so far have not heard from them.
1 person found this review helpful
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July 1, 2022
Michelle, thank you for sharing your frustrations. This is not an issue with the app itself. This is an issue with your officer enabling your account. I will have our team get in touch with your probation officer to get this resolved. Sorry for any inconvenience.
Michael Patterson
March 19, 2022
It used to let me self report no problem. Every since the update, I can't get passed the voice verification process. I'm Adair of getting in trouble. Is there a way to fix this???
5 people found this review helpful
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March 20, 2022
This sounds like an issue for our customer support. If you haven’t already contacted them, you may do so at Support@shadowtrack.com.
Kevin Reynolds
March 17, 2022
Only problem I've had is notifications not popping up on the app, only way I knew I had to self report is my probation officer texted me telling me to. It's really easy to use
3 people found this review helpful
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March 18, 2022
Thank you for the positive feedback. Please note that it is the app that's sending you the reminder to check in. The issue with not popping up on your app could be a setting in your operating system. Do you mind opening up a support ticket at support@shadowtrack.com? We are more than happy to help you through this. Thank you!

What's new

- Enhanced Chat performance
- Added convenience feature for allowing notifications
- Added "Out of Office" voicemail auto-response when an officer is not available
- Fixed the issue with continuously ringing the chat notification sound
- Fixed Play store crash issue
- Fixed minor bugs