Courtney Meihls
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I'll get an alert via email & text message that an emergency shift is being offered, I click on it AS SOON AS I GET THE MESSAGE, and it's already gone. I just get the message that the shifts go fast. It's very frustrating because I can't go any faster than that and I'm missing these shifts. I dont know if there is a delay but I've got good service, app is up to date, I have a galaxy s24 & I'm close to my wifi device so I know it isn't my network or phone. I don't know what's happening here.
Hello Courtney, Thank you for taking the time to write this review. We are sorry that you have had this experience. We would love the opportunity to have this reviewed. Please email us at resolutions@shiftkey.com so that we can look into this.
Nikki Howard
The app was working just fine on my Samsung Ultra 22 phone until a week ago. I've cleared the cache, re-installed it, and restarted my phone. It takes almost 2 minutes to open, and by that time, the shift is gone. It happens on 5G and WiFi. I have to get signatures now also because it says geofenceerror. All my other apps and agency apps are working like normal. The app works just fine on my IPad, but I can't carry that around all day. I hope it can be fixed. Maybe an android issue. Not happy.
2 people found this review helpful
ShiftKey, LLC
April 26, 2024
Hi Nikki, Sorry to hear about the issues you are running into and it definitely sounds like the app is not behaving correctly. We are digging in and will get back to you with an update!
- ShiftKey Dev Team
Lady Psych
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Don't even bother downloading this app. I completed the entire process only to discover the only shifts that come up in my area require you complete orientation first. I contacted Shiftkey to find out how we are up complete it and was told to call the facility for a list of orientation dates. If we have to do the leg work to call the facility, see if schedules are available, sign up for orientation with the facility, and Shiftkey get a cut off the money, you may as well go directly to facility🙄
4 people found this review helpful
ShiftKey, LLC
April 23, 2024
Hi Lady Psych. I am on the development team at ShiftKey and wanted to look further into the orientation issue you ran into. It is not our intention for you needing to go outside of the app to find a solution. I attempted to find an account based on your name, but was unable to find a user. Can you please contact us at mobile@shiftkey.com