Shipday AI Receptionist

Shipday Inc.

About this app

Stay focused on your guests. Keep your restaurant’s calls in view.

Shipday AI Receptionist helps restaurant owners and managers stay connected to customer conversations wherever they are. Manage your AI receptionist, review call summaries and recordings, follow up on catering inquiries, and update how calls are handled—all from your phone.

REVIEW CUSTOMER CONVERSATIONS
See your call history and open individual calls for summaries, transcripts, and available recordings. Get the context you need to understand customer requests and follow up with confidence.

MAKE YOUR RECEPTIONIST YOUR OWN
Choose your AI receptionist’s name, voice, and greeting. Configure supported languages, including English, Spanish, and French, to suit your customers.

KEEP YOUR BUSINESS INFORMATION CURRENT
Update your restaurant’s details, opening hours, menu information, and services. Add your online ordering link and instructions so your receptionist has the information it needs.

CONTROL HOW CALLS ARE HANDLED
Set your call transfer number and adjust call handling as your restaurant’s needs change. Temporarily pause transfers or phone orders, mark your restaurant closed, and restore your settings when you’re ready.

FOLLOW UP ON CATERING OPPORTUNITIES
Review catering inquiries and open the related calls for more context. Keep customer requests within reach when it’s time for your team to follow up.

UNDERSTAND YOUR CALL ACTIVITY
Explore call volume, call types, peak hours, and AI resolution and transfer metrics. Use date filters to review activity across different periods and see when your restaurant’s phone is busiest.

MANAGE ON THE GO
Check recent activity, adjust settings, and switch between saved accounts from one app. Choose a light or dark appearance to suit your preference.

GETTING STARTED
Requires an internet connection and a Shipday account with a plan that includes AI Receptionist. Available capabilities depend on your account and receptionist configuration.

Your restaurant. Your calls. More visibility, wherever you are.