Shiprocket - Courier Delivery

35.3K reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Shiprocket is India’s leading eCommerce enablement platform providing an end-to-end customer experience solution that includes shipping, warehousing & fulfillment, customer communication, marketing automation and more.
Whether it’s an SME, a D2C retailer or a social commerce brand, our flexible operating system is built for all kinds of digital businesses.
Our powerful shipping app lets you do more than just shipping:
🔄 Integrate Shopify with a click
💡 Choose from 25+ courier partners using AI-based recommendations
🖩Estimate costs instantly using an inbuilt rate calculator
🛡️ Secure your shipments against risk & damage
↩️ Prevent RTO through pre-ship risk prediction
💰Ship affordably with rates starting @ just ₹20/500 gms
📌 Reach 24,000+ pin codes across India and 220 countries & territories abroad
🔔Send real-time order updates via SMS, email & WhatsApp
💬Improve brand communication using WhatsApp automation
💸Receive early COD remittance in just 2 days
📈View all of your performance analytics on one dashboard
🤝Get dedicated support at every step
🏆Trusted by over 2.5 lakh online sellers
Shipping 5.5M+ orders every month
Driving GMV worth $2.5B+ annually
Growing transactions by 2.5-3X year on year
Awarded by BW Business World as the Tech companies to watch out for in 2020
Got queries? Write to us at
Updated on
Nov 30, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 2 others
This app may collect these data types
Personal info and Device or other IDs
Data isn’t encrypted

Ratings and reviews

35.1K reviews
Pratik Deo
November 27, 2023
Wouldn't recommend to anyone ever. It's better to hand deliver packages than trusting Shiprocket. One of the worst customer service ever. Shipments are undelivered for months, and they don't allow to create tickets on the login. On calling the customer service number, everytime they have only one response that they are escalating the issue and the package would be delivered in 2-3 working days.
45 people found this review helpful
Shiprocket - eCommerce Logistics Solution
November 28, 2023
Hi Pratik, I am really sorry to hear this! I would like to help, please share your detailed concern with me at so that I can assist you in a better way. -FN, Team Shiprocket
Shireen Mullick
October 2, 2023
Very disappointing. In the first attempt my customer was not at home. So i request for the second attempt. But one went for the second attempt even after requesting. I tried to contact the customer care and they assure me that there would the second attempt .n the app it was showing 'out for delivery for more than 3 days and finally the parcel is being returned to me. For this carelessness . I have to incur loss.
83 people found this review helpful
Shiprocket - eCommerce Logistics Solution
October 4, 2023
Hello Shireen! I am sorry to hear about this. I want to inform you that that shipment with AWB: 32xxxxxxxx15 is RTO in transit and will be RTO delivered within 15-20 working days. Please feel free to mail us at for further assistance. - MB
eqbal Pathan
December 3, 2023
Shiprocket is my go to app for all my couriers and I am highly impressed with how they manages everything so smoothly and punctually. From packing and picking up all the items from the location and delivering the same at the given location, everything is just soo perfect and seamless. Thanks team!