BioLife Plasma Services

Takeda Pharmaceuticals

About this app

BioLife Plasma Services is part of Takeda TKPHF (OTCMKTS), the leading global biotechnology company focused on serving people affected by rare diseases and highly specialized conditions. These diseases are often misunderstood, undiagnosed and life-threatening.


Key Features:
Scheduling
• Scheduling appointments is even easier now with one click scheduling on-the-go

Check Reward Payments
• Reward payment balance is easily accessible on the home screen
• Quick reference to payment history

Promotional Offers
• Receive notifications for exclusive offers
• Track your donation progress towards promotional rewards
• Refer-a-friend via text, email or social and qualify to receive a Buddy Bonus

Ratings and reviews

I wish they would go back to listing all of your future appointments for that month in one place, instead of scrolling through each appointment to the next one. Also, they list every payment as "Today's donation", starting with the oldest payment you received. So you don't have any relevant information that easy to see without scrolling through everything. It's bizarre and so unhelpful! Making an appointment is easy, but everything else is weird.

The app worked fantastic until 2 weeks ago. At that point I could no longer edit and schedule donations. I can pick a day and time, click [schedule appointment] but when I get to the [confirm appointment] this button is greyed out rendering the entire process a waste of time. I'm happy to schedule appointments at the front desk but they always seem extremely busy and it all feels so unnecessary 😕. The rest of the functionality is there but scheduling is a paramount feature that needs to work!

Please make separate channels for notifications. I do not need the app to notify & email me that I've made/modified an appointment when I'm in the app making/modifying an appointment. Please also revert the webpage — if I click "show all appointments", I want to see ALL of my appointments, not have to click thru with a mouse to view them one at a time. The app has been good for a while & continues to improve, but this last update has been a big step backward.

What's new

“We're excited to now offer you easy access to your current promotions on the app dashboard, a Patient Impact Tracker that enables you to see the difference you're making in patients’ lives, gift card redemption with loyalty points, and easier scheduling. Discover the benefits of our latest update!