
Shelbi Armentrout
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The BioLife in Denton is wonderful, everyone is so nice. My 2 star rating is for the app. It's constantly glitching, closing, and having all kinds of issues. The idea of the app is very convenient but it only works maybe 50% of the time. EDIT: 6 years later and this review still holds true so going to 1 star. I can't even log in. y'all want a verification code for my email but restart the app if I leave to check my email. or it just force closes. ITS BEEN YEARS!!! FIX THIS!
196 people found this review helpful
Takeda Pharmaceuticals
December 17, 2019
Thank you for reaching out. We are aware that some Android users have been experiencing difficulty with the app. Thank you for your patience as we work to address this issue. In the meantime, please visit www.biolifeplasma.com to log into your account. Thank you for your continued plasma donations.

Brad T
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Basically, the same experiences as many of the other reviews. As a company, I think the employees are really trying to make it as comfortable and efficient as possible, and I really appreciate that; however, the app is absolutely pathetic. The app is slow, crashes, it's sometimes difficult to set an appointment or to cancel/reschedule one; it says you didn't set an appointment, and although I have alway been paid, sometimes it's not immediately. Please fix app., then, I would increase to 5 star✨
4 people found this review helpful

Amber N
First off, Biolife has always been amazing. Great place to donate. My 1 star rating is because I went to use my card and it has a zero balance even though I still had funds on the card. The card even says on it "funds do not expire". Apparently there is a loophole to this. If you do not use the funds , they will charge monthly fees until your funds are gone. I went back and looked at my purchase history and monthly fees were deducted from the card.
25 people found this review helpful