
Shelbi Armentrout
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The BioLife in Denton is wonderful, everyone is so nice. My 2 star rating is for the app. It's constantly glitching, closing, and having all kinds of issues. The idea of the app is very convenient but it only works maybe 50% of the time. EDIT: 6 years later and this review still holds true so going to 1 star. I can't even log in. y'all want a verification code for my email but restart the app if I leave to check my email. or it just force closes. ITS BEEN YEARS!!! FIX THIS!
168 people found this review helpful
Takeda Pharmaceuticals
December 17, 2019
Thank you for reaching out. We are aware that some Android users have been experiencing difficulty with the app. Thank you for your patience as we work to address this issue. In the meantime, please visit www.biolifeplasma.com to log into your account. Thank you for your continued plasma donations.

Arturo Reyna
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it is okay to make appointments but the app crashes and you have to close it a few times before I can log back in. the app will freeze before you can get to the log in screen. I had an appointment today and the first thing I got was, "the facility is closed, you have to reschedule". This is total BS. next the available appt is almost 1 month. if they are closing, they need to make appts available within the same week. I am almost to the point, I would not recommend the app nor the location.
106 people found this review helpful

Kyle Sympson
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The app itself is fine, does what it needs to do. has issues on occasion force closing and what not but all in all alright. biolife as a company is the issue, mainly the debit cards. I donated yesterday evening and here the following morning I've still not been paid. apparently the whole system crashed. finally after a 30 min hold and wading through the bs to finally find a number, and that automated nonsense. was told id be paid by mid ight that night at the latest. never happened.
63 people found this review helpful