
Nadine Mohalim
ITS A SCAM!! If the item price is low, then you will get the cashback (also low amount), but if the price of the item that you bought is high, which then the Cashback amount will have to be high, then the app will show *NO ORDER FOUND*. I've had multiple cases like this and upon checking with the Customer Service, the EXCUSE that they come up with is "There is a problem with the system/app and we are unable to prove the transaction or verify the purchase" Also, the withdrawal fee is RM1.50!
39 people found this review helpful
MovaSZhen
December 5, 2025
Hello, thank you for your review. We’re sorry for the inconvenience.
MOVA is not a scam, cashback depends on partner verification, and orders may not appear if the required steps aren’t followed correctly. Please send your order number and registered phone number to movaofficialmalaysia@gmail.com so we can check this further.

Jason Lim
Don't go for premium... It take ages for the rebate to get credited to your account. Is already 2 months and is still processing to your wallet, then only you allowed to cashout. Let me be the premium victim and other please don't fall for it. The daily 8pm TNG gift pack is also a scam. They just edit the winners and give you the repeated link, you won't notice because they removed old post after few days or weeks.
15 people found this review helpful

Wana Hashim
This app is for cashback, but many of the items with cashback often fail to be detected or are detected very late. As a result, they’re not included in the order process. Then it shows “order not found” even though the item has already been received. The system isn’t very good — it’s slow, and the customer service isn’t very helpful either.
35 people found this review helpful
MovaSZhen
November 5, 2025
Hello, thank you for your review.
We’re sorry for your experience. Cashback may not be detected or delayed if the purchase didn’t meet the tracking or partner validation requirements. Please send a screenshot, order details, and your registered email/phone to movaofficialmalaysia@gmail.com so we can check and assist you further.