
Nadine Mohalim
ITS A SCAM!! If the item price is low, then you will get the cashback (also low amount), but if the price of the item that you bought is high, which then the Cashback amount will have to be high, then the app will show *NO ORDER FOUND*. I've had multiple cases like this and upon checking with the Customer Service, the EXCUSE that they come up with is "There is a problem with the system/app and we are unable to prove the transaction or verify the purchase" Also, the withdrawal fee is RM1.50!
96 people found this review helpful
MovaSZhen
December 5, 2025
Hello, thank you for your review. We’re sorry for the inconvenience.
MOVA is not a scam, cashback depends on partner verification, and orders may not appear if the required steps aren’t followed correctly. Please send your order number and registered phone number to movaofficialmalaysia@gmail.com so we can check this further.

Wana Hashim
This app is for cashback, but many of the items with cashback often fail to be detected or are detected very late. As a result, they’re not included in the order process. Then it shows “order not found” even though the item has already been received. The system isn’t very good — it’s slow, and the customer service isn’t very helpful either.
62 people found this review helpful
MovaSZhen
November 5, 2025
Hello, thank you for your review.
We’re sorry for your experience. Cashback may not be detected or delayed if the purchase didn’t meet the tracking or partner validation requirements. Please send a screenshot, order details, and your registered email/phone to movaofficialmalaysia@gmail.com so we can check and assist you further.

Peter Rampengan
Careful! This apps could be a scam. Been trying multiple products and marketplaces l, but none succeed. I decided to uninstall the apps, just in case they capture anything else, we dont know.
10 people found this review helpful
MovaSZhen
February 27, 2026
Halo, terima kasih atas ulasan Anda. Mohon maaf atas kendala yang Anda alami. Silakan kirimkan detail permasalahan dan akun Anda ke movacare.idn@gmail.com agar tim kami dapat membantu pengecekan dan memberikan solusi lebih lanjut. Terima kasih.