Lightspeed Pocket (S)

3.2
138 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Lightspeed Pocket is only available for businesses that use Lightspeed Retail POS (S). It is not available for new customers.

Gain new insights into your business
• Add as many store locations as you want and switch between them with ease
• Access sales data from anywhere with real-time reporting
• Monitor your registers and cashflow to always have a handle on your retail performance
• Manage and track sales targets per store and per team member so everyone can keep improving
• See which employees clock in and out and spot your top-selling items

Enjoy speed and reliability
• Receive push notifications when your store needs attention
• Enjoy continuous stable app usage, even during your busiest periods

Lightspeed Retail is the powerful, easy-to-use POS software for busy retailers like you. With Lightspeed’s one-stop commerce platform, you’ll have everything you need to run your business from one incredible platform.

Simplify. Scale. And provide amazing customer experiences. That’s the power of Lightspeed.
Updated on
Oct 11, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.1
133 reviews
Andrew Burton
May 23, 2020
I'm leaving a review here, because it seems they turned off reviews on their main page, likely due to numerous terrible reviews. This is by far the worst register system I have ever used, and I've used many. CONSTANT problems. Terrible and very expensive hardware that must be purchased from Shopkeep directly at a premium. Their so-called 24hr support is a complete waste of time and ALWAYS tries to point the finger at ones network, ones router, etc (even when the speed tests are within their requirements). We replaced our entire network in an effort to get the register system to work better, no change. They never recognize a problem with their own terrible system, and if they do, there's nothing they can do about it. Their customer support is an outsourced, and scripted, waste of time. I cannot say enough bad things about this ShopKeep The removal of reviews from their app page speaks volumes. BEWARE
8 people found this review helpful
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Lightspeed Commerce Inc.
May 27, 2020
Hi Andrew, Thank you for taking the time to provide feedback on your experience with ShopKeep. Our Customer Care team attempted to reach you via phone with no success, so we followed up on your case via email. If there is a better way to reach you, please let us know by emailing feedback@shopkeep.com. Thank you, The ShopKeep Team
M
November 3, 2021
I have only had frustrating experiences with this company since they were sold last year. When I call, takes over an hour to talk to them. And its 3rd party service now so they just leave feedback for the company and they don't really know the systems. I'm told to leave feedback on the backoffice for the co. to make changes. Feedback button doesn't even work for me. Agent, though nice, couldn't get it to work either.... Hardware and software are slow and outdated in my opinion. Going to square
4 people found this review helpful
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A Google user
June 15, 2019
DO NOT USE SHOPKEEP!!! When I had inventory issues they could not narrow down the days the actual issues started because they take their calls in the UK... and there are time zone issues with the software and their engineering team wouldn't be back until Monday... I still have to sell during the weekend so when the inventory becomes more off it is next to impossible to untangle by Monday... summary reports are different from my end of shift reports... every week it's something different
3 people found this review helpful
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Lightspeed Commerce Inc.
June 17, 2019
Hi Johnny, Thank you for providing feedback on your experience with ShopKeep. We are sorry to hear that the system was not a good fit for your business. We don't take feedback like this lightly and have already circulated your information to the appropriate teams for further review. Thank you, The ShopKeep Team

What’s new

We’ve made some slight tweaks and bug fixes to keep Pocket in good working order for you.