Moiz Elamin
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Still no improvement since 2 years... 1. Show the spends and balance from the supplementry card, its showing the total spends and balance from the total amount. I cannot control the supplementry card spends unless I call the call center to know the balance, complaint registered since November 2022 and no update till now. 2. At the end of the call with the call center add evaluate quotation for the bank also as well as the agent. 3. Show the cashback amount in each spend.
8 people found this review helpful
Sharjah Islamic Bank
February 7, 2023
Dear valued customer , Thank you for taking the time to bring your concerns to our attention. We sincerely regret any inconvenience caused. Kindly share your details at https://www.sib.ae/contact-us and we will contact you shortly. Thank you for contacting Sharjah Islamic Bank.
Syed Uzair
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Opened a account and the online app is absolutely horrible. Can't register can't even create login. Please don't get my started about their customers service over the phone. I have tried to contact a live agent with 10 attempts still nothing. Definitely don't recommend this bank to anyone! Absolutely ridiculous!
10 people found this review helpful
Sharjah Islamic Bank
December 25, 2023
Dear Syed Uzair , We regret the inconvenience caused and we would like to assist you. Kindly share your contact details at https://www.sib.ae/contact-us and our team will contact you shortly.
Selvalagan A
SIB mobile application and found it to be very user-friendly with an easy-to-navigate interface. The international remittance feature impressed me with its lightning-fast transactions, and bank transfers were also notably quick. However, I did encounter occasional issues with the biometric authentication, but it wasn't a consistent problem. The app provides comprehensive details on accounts, credit cards, and loan accounts, offering a range of features that enhance the overal
4 people found this review helpful
Sharjah Islamic Bank
December 13, 2023
Dear Selvalagan,
Thank you for your feedback. It is a pleasure to receive positive feedback and we are always looking forward to further improve your experience.
Thank you for choosing Sharjah Islamic Bank