
Innocent Prince
Very bad experience 👎 It is not a good banking app. When I was trying to open an account and I put all the details but still there shown sorry and after some time, when I was trying to open an account and put the correct otp but still there shown please write the correct otp and not opened. So, overall I didn't like it 👎😡
5 people found this review helpful
Sharjah Islamic Bank
December 30, 2025
Dear valued customer,
Thank you for contacting Sharjah Islamic Bank, please share your details at https://www.sib.ae/contact-us and we will contact you shortly.
Thank you for contacting Sharjah Islamic Bank.

Shaima AL Najjar
I'm currently facing a problem with this app. I have a digital account and when i want to add a beneficiary or transfer it asks me to enable biometric access from setting and when i do that it shows to me that my phone doesn't have a finger scanning, so i used an iPhone and entered my account and i enabled the biometric access from their and it's not working at all, it keeps sending me sms that there's an incorrect biometric access. I'm so frustrated because i literally can't transfer money.
1 person found this review helpful
Sharjah Islamic Bank
January 29, 2026
Dear valued customer,
Thank you for contacting Sharjah Islamic Bank, please share your details at https://www.sib.ae/contact-us and we will contact you shortly.
Thank you for contacting Sharjah Islamic Bank.

Farhan
there's bug in Android app, and in app store app as well. I tried both devices. I'm not able Activate biometric, and I'm not to use it without biometric activation. I'm not able to change the device. the forgot password is not working in the new device. and once (only once) the username worked in my other (ipad) Device. but it opened to website-like interphase (not optimized UI, half of the screen is missing). I wouldn't give a 1 star if it were doing it's primary job.
11 people found this review helpful
Sharjah Islamic Bank
December 31, 2025
Dear valued customer, Thank you for contacting Sharjah Islamic Bank, please share your details at https://www.sib.ae/contact-us and we will contact you shortly. Thank you for contacting Sharjah Islamic Bank.