AIA+ HK

AIA International Limited

About this app

The AIA+ mobile app for AIA Hong Kong and Macau customers helps you to manage your insurance, submit and track claims, enjoy AIA Vitality and much more!

Key features include:
- Pay your insurance premium and view policies, coverage and account value
- Submit and track the progress of your medical, accident, and travel claims; and check claim balance
- Find network doctors and access health services
- Earn and redeem fabulous rewards with AIA Vitality and AIA Points
- View and transfer ePremium coupons
- Learn about the latest AIA products and offers

View and manage your AIA insurance policies and accounts
- Quickly pay your insurance premium
- View your insurance policies, coverage details, account value, and MPF balance

Submit and track your claims
- Submit a medical, accident or travel claim
- Track the progress of your claim and receive status notifications

Access health and wellness services
- Find network doctors and healthcare service providers
- View your medical or AIA Vitality membership card
- Do health assessments, track your daily steps and accept challenges to earn rewards with AIA Vitality

And more!
- Register or update an account with your mobile number instead of login ID
- Log in with face recognition, fingerprint recognition, or password
- Earn and redeem fabulous prizes with AIA Points
- View and transfer your ePremium coupons
- Learn about the latest AIA products and offers

WARRANTIES, DISCLAIMERS AND EXCLUSIVE REMEDIES

The AIA+ mobile app/ web version is provided on an “as is” basis without any warranty of any kind, including without limitation all warranties of merchantable quality, fitness for a particular purpose or any other warranty whether expressed or implied. To the extent permitted by law, these warranties are exclusive and there are no other express or implied warranties or conditions including warranties or conditions of merchantability and fitness for a particular purpose.


LIMITATION OF LIABILITY

AIA shall not be liable for any indirect, incidental, special, punitive or consequential damages, loss of profits, loss of revenue, loss of data or data use, loss of business and/or loss of anticipated savings. AIA’s maximum liability for any damages arising out of the use of AIA+ whether in contract or tort (including negligence) or otherwise, shall be limited to the re-supply of the AIA Apps.


Note: “AIA” herein refers to AIA International Limited (Incorporated in Bermuda with limited liability).

Ratings and reviews

Improvement has been made this year, but there is still some trouble for most people to find out the body fat. Suggest you indicate the formula or a calculator for working out the body fat.

very slow, bad ui ux, long loading time every time clicking a button or changing page

Slow and unresponsive, like the website. Every interaction with this company is frustrating. Now (July 2020) the app is demanding that I update password but when i try to do it, precisely according to instructions, it says "System Error" and offers no solution. Three years later, it's still erratic and frustrating. Works half the time. Gas cheated me out of many credits. Only once in all this time has it erred on my side. Great idea, poorly executed. Devs, please study your competitors' apps!

What’s new

We are constantly improving AIA+ functionality and digital experience.

Updates include:
- Enhanced the "Featured products" for better customer experience
- Launched new AIA Points missions
- Enhanced AIA Points user interface