
Kelly Knecht
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Upate: I still can't save my address to use next time. Every time I order I have to enter it again!! Also, I've had to call in twice now to have my order placed because apparently the order won't go through with "pay now", only with "pay on delivery". Please fix these problems! This new version doesn't allow me to save my address. I have to enter it every time I order. Also, this last time I had to call in my order because there weren't any payment methods to select.
20 people found this review helpful
Simbisa International
October 8, 2021
Hi, we have managed to fix many bugs in the latest version. Please update the app at your earliest convenience. If you still facing problems, reach out to support@dial-a-delivery.online

miljenica mushope
we lodged a complaint sometime ago concerning the amount of chips in the box, which were very few, unfortunately we never got any apology, even after the online cashier promised that the Manager would call, he didn't. It's really upsetting especially for a big brand in the fast food industry under provides. the order is a very few chips again tonight ! Buying over the counter, the chips are much more as compared to having them delivered, yet one pays extra for delivery.
1 person found this review helpful
Simbisa International
December 30, 2025
Please accept our sincere apologies. Can you please update the order details here or contact us at support@dial-a-delivery.online so that we can have a look into this right away?

Caroline Orao
Horrible app, anyone who says otherwise is obviously working for them. This app is constantly stuck on "fetching menu" and the UI is terrible as well. The second you open it, you're always prompted to rate a service even if the last time you ordered was a month ago. I always have to switch to glovo or bolt because this app is simply unusable
Simbisa International
January 12, 2026
We'll look into this issue for you. Please send us a note at support@dial-a-delivery.online so that we can follow up.