Telehealth by SimplePractice

4.6
12.5K reviews
500K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Attend your appointment without leaving your home or office, or car, or private outdoor spot. With Telehealth by SimplePractice, clients and clinicians can participate in 100% secure, HIPAA-compliant therapy sessions from anywhere. Start video appointments instantly, no login or password required.
Updated on
Jan 18, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
4.6
12.5K reviews
Chris Okeanus
June 30, 2022
It doesn't work properly on tablets. It repeatedly kicks you from the sessions. Even after fully updating the tablet, the app, uninstalling and reinstalling, it continues to kick me out every 3-4 minutes. And it isn't my internet because if 1gig isn't fast enough, what is? If I didn't NEED to use this because all my providers got suckered into it, I'd ditch it. Maybe it works on an actual computer, but with more people abandoning a classic pc in favor of mobile devices, that doesn't mean much.
16 people found this review helpful
Did you find this helpful?
SimplePractice
August 9, 2022
I'd like to help! Try checking Google Play for app updates and your device's settings for operating system updates. Also make sure you're connected to a strong WiFi network throughout the call. Here are some more tips that may help: https://support.simplepractice.com/hc/en-us/articles/360041146032-Troubleshooting-Telehealth-appointment-issues !
Nicole Parsons
May 23, 2022
Occasionally the app will freeze or the sound will get distorted. I have experienced issues with the chat link in the past and was unable to connect to the video call. Since first using the app, it has drastically improved! After a few updates to the app, the quality of the video chat has exceeded my expectations as well. I would definitely recommend this app to others. It has been extremely helpful to see providers safety during COVID.
24 people found this review helpful
Did you find this helpful?
paula blazek
July 13, 2022
Very good app. Only consistent issue - there's explanation on how to exit the session once it is done. Finally figured out I have to use the back arrow button to hang up. Occasionally there is a glitch if another call comes thru. Also, for some reason, it has glitches of no sound after 50 minutes. Pleased overall tho.
10 people found this review helpful
Did you find this helpful?

What's new

Thanks for using Telehealth by SimplePractice! Our app is updated regularly to ensure that you have the best experience.

The latest update includes an ability to send chat messages securely during sessions.