Telehealth by SimplePractice

SimplePractice

About this app

Attend your appointment without leaving your home or office, or car, or private outdoor spot. With Telehealth by SimplePractice, clients and clinicians can participate in 100% secure, HIPAA-compliant therapy sessions from anywhere. Start video appointments instantly, no login or password required.

Ratings and reviews

I like how simple and direct this app is, I click on a link from my therapist in an email and it sends me to the video call without me having to copy and paste or type anything in. not time consuming and very helpful! however... the video and audio quality is kind of buns. the audio likes to lag and be off-sync sometimes, and theres not one time where the video quality is clear. but besides that, very easy to navigate and helpful! yay!

The app runs smoothly when in session. I am exclusively using it on a mobile device, though, as such I do have one critique. When I need to access my calendar to schedule future appointments I can't minimize the app while keeping it active so that my session does not end. It would be very helpful to be able to minimize (not close) the app so that I can access my calendar for scheduling from within the appointment.

The app used to work pretty well. But for the past four months I've been unable to use it. No matter how many times I uninstall, then reinstall the app I continue to get error messages saying try again later. The only way I've been able to log into telehealth visits is via an email link. Please fix the app so it's actually functional again.

What’s new

Thanks for using Telehealth by SimplePractice! Our app is updated regularly to ensure that you have the best experience. This new version includes multiple improvements for video appointments. For seamless access to video appointments, we recommend updating to this version.