Reliable but clunky and feels like it's one of many apps in a fragmented ecosystem. I don't necessarily think it's a technical fault rather than a product vision one, but all this is is just a reskinned zoom client. For that purpose, the user experience is rock solid. It would be nice to have a better side by side view of myself and the other party so I can understand what i look like/am doing while talking.
4 people found this review helpful
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Occasionally the app will freeze or the sound will get distorted. I have experienced issues with the chat link in the past and was unable to connect to the video call. Since first using the app, it has drastically improved! After a few updates to the app, the quality of the video chat has exceeded my expectations as well. I would definitely recommend this app to others. It has been extremely helpful to see providers safety during COVID.
The app works well. Sometimes there is a glitch and the video lags behind the audio or visa versa. The person on the other end just refreshes the screen or something, and it fixes the problem. Without fixing it,it is like watching a movie that has the voices dubbed in. I still give it 4 stars though, for the convenience alone.
21 people found this review helpful