Telehealth by SimplePractice

SimplePractice

About this app

Attend your appointment without leaving your home or office, or car, or private outdoor spot. With Telehealth by SimplePractice, clients and clinicians can participate in 100% secure, HIPAA-compliant therapy sessions from anywhere. Start video appointments instantly, no login or password required.

Ratings and reviews

Video therapy is fantastic and the app generally does a decent job of enabling it. I have noticed that the app does suffer from connection drops and degradation a lot more often than other platforms like MS Teams, Zoom, WhatsApp, Google Meet, etc. This is especially frustrating because, I suspect, the software is not cheap for therapists and there is better cheaper/free video conferencing technology available.

As other reviewers have mentioned, the app cuts off your call if you leave it - makes scheduling the next appointment very difficult to do! Also, the app took over my phone and put it into call mode, making the audio connection to my car fail. Only after taking away its permissions did the problem resolve itself. Besides that, it is fairly easy to use. Just has some pretty annoying quirks that make me choose the web version every time.

the other person's video was blurry a lot and sometimes their audio was cut out or go on and out, so it sounded like they were stuttering even though they weren't. it was really annoying. they were at home on their Wi-Fi and they said there usually isn't a problem with that. i was out using my data. does that mean in was an issue on my end?

What’s new

Thanks for using Telehealth by SimplePractice! Our app is updated regularly to ensure that you have the best experience. This new version includes multiple improvements for video appointments. For seamless access to video appointments, we recommend updating to this version.