
Shylia Beyer
Like many others. there seems to be a problem collecting data from a tracking device that is connected. Have had several days were Active Minutes are not being updated which means points are not being awarded. I've restarted the device, uninstalled and reinstalled the app, nothing works. Have had points show and then disappear but most of the time it's no points at all.
21 people found this review helpful
Personify Health, Inc.
February 16, 2026
We would like to address your inquiry further. The best assistance on this matter can be provided by our Support team that you can contact via email (support@personifyhealth.com), Live Chat (2AM-9PM EST, Monday - Friday) or Phone (8AM-9 PM EST, Monday - Friday).

Bill Todd
This might be the worst app on the market. Forced to use it for work benefits program. It stopped tracking my fitbit, so I got their fitness tracker which never stayed connected for more than 24 hours. Bought a new smart watch, which has connected to the app half a dozen times and never recorded any stats. They are forcing you to use the app daily and enter stats manually. probably trying to show how many daily users they have. Trash app, don't use unless you have to.
2 people found this review helpful
Personify Health, Inc.
July 23, 2026
Hello and thank you for your review!
Our Support team can provide the best assistance on your inquiry further. Feel free to contact us via email (support@personifyhealth.com), Live Chat (2AM-9PM EST, Monday - Friday) or Phone (8AM-9 PM EST, Monday - Friday). Thank you very much!

Grant Champagne
It's synced to my Garmin and even tho my Garmin tracks workouts and sleep, I still have to enter both manually. It's also just a bad app: The amount of points on the home page, Rewards Page, and Earnings History are all different?? I have no idea the real number. And the app is full of bloat and health slop that no doubt slows it down and increases the app size. Like others I use this because I have no choice, I would not if I had the choice.
2 people found this review helpful
Personify Health, Inc.
June 12, 2026
We would kindly ask you to contact our Support Team at e-mail (support@personifyhealth.com), LiveChat (2AM - 9PM EST, Monday - Friday) or Phone (8AM - 9 PM EST, Monday - Friday) so we can address the matter in question.