
Shylia Beyer
Like many others. there seems to be a problem collecting data from a tracking device that is connected. Have had several days were Active Minutes are not being updated which means points are not being awarded. I've restarted the device, uninstalled and reinstalled the app, nothing works. Have had points show and then disappear but most of the time it's no points at all.
17 people found this review helpful
Personify Health, Inc.
February 16, 2026
We would like to address your inquiry further. The best assistance on this matter can be provided by our Support team that you can contact via email (support@personifyhealth.com), Live Chat (2AM-9PM EST, Monday - Friday) or Phone (8AM-9 PM EST, Monday - Friday).

Glenn Scheyhing
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Fresh Review (after customer service didn't like my last one). The app is now BEYOND garbage! Three days - three uninstalls/re-installs. And even then, it doesn't always register my steps. Very sad! [And, yes, as sure as the sun rises, Personify again responded to not liking this review.]
21 people found this review helpful
Personify Health, Inc.
July 8, 2026
Hello and thank you for your review!
Our Support team can provide the best assistance on your inquiry further. Feel free to contact us via email (support@personifyhealth.com), Live Chat (2AM-9PM EST, Monday - Friday) or Phone (8AM-9 PM EST, Monday - Friday). Thank you very much!

Grant Champagne
It's synced to my Garmin and even tho my Garmin tracks workouts and sleep, I still have to enter both manually. It's also just a bad app: The amount of points on the home page, Rewards Page, and Earnings History are all different?? I have no idea the real number. And the app is full of bloat and health slop that no doubt slows it down and increases the app size. Like others I use this because I have no choice, I would not if I had the choice.
1 person found this review helpful
Personify Health, Inc.
June 12, 2026
We would kindly ask you to contact our Support Team at e-mail (support@personifyhealth.com), LiveChat (2AM - 9PM EST, Monday - Friday) or Phone (8AM - 9 PM EST, Monday - Friday) so we can address the matter in question.