
Ron Kropp
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Over the years, I've had 2 SimpliSafe systems, set up at 2 different homes, with 2 sets of hardware, and at least 2 phones. It has been a few years now, and I have never, ever experienced 2 months of trouble-free operation. There is always some type of issue. Random software issues with cameras, or a device has to be reset, reconnected, or replaced.
16 people found this review helpful

Tat Chow
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Lied to about moving me to their 'Standard Plan' which no longer have push notifications/text messages. I've been on their standard plan for 7+ years (started out at $14.99, increased to $17.99 then $19.99 and $21.99 soon) and always had the ability to receive push notifications and text messages from the app. They keep increasing prices and removing features and now lying to customers. They say we never should have had the option to receive those notifications. I've had SAME PLAN for 7yr.
88 people found this review helpful

Shawn Carter
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Great app very easy to use and monitor. I love customer and tech support they are really great at helping if you have a problem or questions. easy to setup love the new features added recently. I wish there was a way to add "basic users" to access the system to only see the cameras they can't delete footage or change any system settings. they can just set up their apps security or fingerprint nothing else. can disarm the alarm in the event of an emergency as long as they have the safe word.