Small Door Veterinary

97 reviews
Content rating
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About this app

Small Door is reimagining the veterinary experience, with a membership model that delivers exceptional care, transparency, and tech-enabled convenience.

Small Door’s mobile app makes it easy to manage your pet’s care with features including:
- 24/7 access to veterinary telemedicine
- Booking and managing appointments through the app
- Requesting prescriptions
- Accessing vaccination records and invoices

Now open in multiple locations in NYC and expanding to Boston and Washington D.C., we are committed to building a better veterinary care experience for pets, pet parents, and the veterinary staff who care for them.

To learn more or to join Small Door, find us at
Updated on
May 9, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 4 others
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

95 reviews
Varad Kishore
May 4, 2024
App is very buggy, messaging in particular. Images and videos dont go through. Regularly it says you were disconnected from the conversation and you have to reconnect. Open conversations disappear from the "open" tab and randomly become closed etc. This is a medical app. Reliability is the #1 priority. If you're doing messaging in-house, please outsource the technology ASAP. You're not Facebook or Google.
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Julia Shin
April 26, 2024
This review is for the app specifically, not the vet service. I am extremely frustrated with this app. It doesn't give me the notifications of messages despite the fact that my phone allows notifications from this app. It also doesn't upload photos and videos I uploaded for the vets to review. The only thing that works right is the making/canceling appointment and messaging texts. Nothing else works properly, and it is beyond frustrating.
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Julia Bayona
January 8, 2024
This review is for the app not the vet service. The app doesn't allow me to upload pics to the messaging service and I have ended up having to email them instead. Not a big deal but not an ideal user experience. The app also doesn't send notifications and when I've tried to click the "support" link it says it's not functioning. Please update this!
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What's new

This new version of Small Door includes some minor fixes to help deliver an improved experience for our members.