Smart Agent Customer Care

Name: Smart Agent Customer Care
Availability: InStock
Author: Fastweb SpA

Fastweb SpA

Everyone

100+

Downloads

Everyone

Learn more

About this app

Smart Agent Customer Care is a technical solution that allows you to investigate performance issues encountered and reported by customers. An operator will guide the customer through tests under the same conditions that caused the issues, thus collecting and transmitting useful technical indicators in real time for the investigation.

To test the quality of the mobile network

Updated on

Mar 11, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted