MyFastweb

4.1
131K reviews
5M+
Downloads
Content rating
Everyone
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About this app

MyFastweb is the free application dedicated to residential and VAT customers, which allows you to manage your Fastweb subscription and your Internet Box.
To access the app, simply enter your MyFastweb username and password and activate secure access with biometric recognition.

With MyFastweb it is possible:
- follow the line activation phases
- manage the configuration of your Internet Box
- install the Booster and configure built-in Alexa
- control consumption and extra expenses
- consult your Fastweb account, check the status of payments and proceed with the settlement
- top up Fastweb SIMs
- contact Customer Care, or find answers to the most frequently asked questions
- check the progress of your requests
- consult current promotions and find the nearest store.
Updated on
Nov 13, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
Data can’t be deleted
Committed to follow the Play Families Policy

Ratings and reviews

4.1
128K reviews
Adrian Gabriel Jones
November 9, 2023
Bloody Thieves! I have a prepaid sim and they keep emitting invoices billing for letters that they are sending to me and I have never asked for. They are charging €4.32 for each recommended letter and then they send me a monthly bill for that and proceed on threatening me to give them my bank account details so they can withdraw money automatically! I wanted a prepaid sim in order to avoid this in the first place! Avoid avoid avoid!
2 people found this review helpful
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Fastweb SpA
November 9, 2023
Buongiorno Adrian Gabriel Jones, ti chiediamo di indicare alcune informazioni utili per analizzare il problema qui: www.gofw.it/segnalazioni-store, indicando il tuo codice cliente, username e uno screenshot dell'errore. Ci scusiamo per il disservizio.
John Goodluck
October 18, 2023
The app is good, but i think I'm not satisfied with the sim operator, i told them to port my old sim from postemobile to fastweb, but postemobile still has access to the sim card connection.
2 people found this review helpful
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Esfandiari Leila
August 18, 2023
Response to developer: Non serve più. Ho inviato un'e-mail di richiesta di disattivazione all'azienda. Devo interrompere per sempre questo ciclo difettoso. Update 18 August: they are fraud. please don't buy service from them. They sent me an unknown invoice and blocked my simcard service to charge for " no one knows the reason" I sent them list of payment.
20 people found this review helpful
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Fastweb SpA
August 18, 2023
Per poter verificare il problema, abbiamo bisogno del tuo codice cliente, username e uno screenshot del messaggio di errore. Puoi inviarci le informazioni a questo indirizzo: www.gofw.it/segnalazioni-store. Ci scusiamo per il problema.

What's new

• Correzione di alcuni bug minori
• Miglioramento della stabilità e delle performance

Nota: l'Infoconsumi mobile mostra il traffico disponibile in sostituzione di quello consumato