MyFastweb

4.2
167K reviews
Content rating
Everyone
5M+
Downloads
Content rating
Everyone
Learn more
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About this app

MyFastweb is the free app for residential and VAT-registered customers, allowing you to manage your Fastweb subscription and your Internet Box.
To access the app, simply enter your MyFastweb username and password and activate secure access with biometric recognition.

With MyFastweb, you can:
- follow the line activation steps
- manage your modem configuration
- install the Booster
- monitor your usage and extra expenses
- view your Fastweb account, check payment status, and settle your balance
- top up your Fastweb SIM cards
- contact Customer Care or find answers to frequently asked questions
- check the progress of your requests
- view current promotions and find the nearest store.

MyFastweb lets you view your usage and remaining mobile SIM credit directly from your Wear OS smartwatch. Press and hold the watch face to add a tile and complication to the screen to monitor your usage in real time.
The official app of Fastweb for residential customers and VAT.
Updated on
Jul 20, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted
Committed to follow the Play Families Policy

Ratings and reviews

163K reviews
Era P
June 9, 2026
Fastweb service Is excellent. I dislike the app for many reasons, one of these is the sudden and unavoidable change of app and icon in colours. I should be allowed to choose.
3 people found this review helpful
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Fastweb SpA
June 9, 2026
Ci scusiamo per il disservizio. Per cortesia aiutaci ad analizzare il problema, inviando il codice cliente, username e screenshot dell'errore qui: www.gofw.it/segnalazioni-store. Grazie
Sara Marković Aleksić
March 30, 2021
The worst app ever! It is impossible to get the assistance except for the malfunctioning bot. It falsely displays the unpaid bills as paid until they expire, and it would not let me change the payment method, there is an error every time. Ever since my old card expired I had to pay for the bills manually, which I can do only after they expire. Worst experience!
91 people found this review helpful
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Fastweb SpA
March 30, 2021
Buongiorno Sara Marković, ti chiediamo di indicare alcune informazioni utili per analizzare il problema qui: http://gofw.it/MyFastwebQuality , indicando il tuo codice cliente, username e uno screenshot dell'errore. Ci scusiamo per il disservizio.
Keith OConnell
June 25, 2026
Easy to use app. manager everything!
4 people found this review helpful
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What’s new

In questa versione:
- correzione di alcuni bug minori
- miglioramento della stabilità e delle performance