MyFastweb

Fastweb SpA

About this app

MyFastweb is the free app for residential and VAT-registered customers, allowing you to manage your Fastweb subscription and your Internet Box.
To access the app, simply enter your MyFastweb username and password and activate secure access with biometric recognition.

With MyFastweb, you can:
- follow the line activation steps
- manage your modem configuration
- install the Booster
- monitor your usage and extra expenses
- view your Fastweb account, check payment status, and settle your balance
- top up your Fastweb SIM cards
- contact Customer Care or find answers to frequently asked questions
- check the progress of your requests
- view current promotions and find the nearest store.

MyFastweb lets you view your usage and remaining mobile SIM credit directly from your Wear OS smartwatch. Press and hold the watch face to add a tile and complication to the screen to monitor your usage in real time.

Ratings and reviews

Fastweb service Is excellent. I dislike the app for many reasons, one of these is the sudden and unavoidable change of app and icon in colours. I should be allowed to choose.

The worst app ever! It is impossible to get the assistance except for the malfunctioning bot. It falsely displays the unpaid bills as paid until they expire, and it would not let me change the payment method, there is an error every time. Ever since my old card expired I had to pay for the bills manually, which I can do only after they expire. Worst experience!

The app (and the whole Fastweb service) is terrible. Nothing works. You touch it - it fails. Trying to change the payment method since end-November - it just doesn't work. Trying to find usage info for past months - it just doesn't exist. Cheap, but terrible.

What’s new

In questa versione:
- installazione Booster Seven
- correzione di alcuni bug minori
- miglioramento della stabilità e delle performance