Heys Smart Luggage®

3.0
39 reviews
5K+
Downloads
Content rating
Everyone
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About this app

Heys Smart Luggage®
By Heys International Ltd.

Description:

The Heys Smart Luggage® is a fully-connected luggage that delivers a seamless and complete travel experience for today’s modern and tech-savvy traveler. It is developed with the Heys Smart Luggage® app that through its Black Box™ allows you to control these interactive functions through your mobile devices. Pair your case with the Heys Smart Luggage® app to experience the latest in travel tech.

The Heys Smart Luggage® app allows users to control three main features via its Black Box™ :

Smart Handle with integrated scale.

The ergonomic top carry-handle doubles as a digital scale. Its built-in weight sensor tells you how much your packed bag weighs to help avoid excess baggage fees. View the luggage weight conveniently through your smartphone.

Bluetooth Smart TSA lock.

Remotely lock or unlock your luggage using your smartphone for convenience and peace of mind during your travels.

Proximity Alarm.

The proximity sensor alerts you when you’re a certain distance away from your luggage. This will help you keep track of your luggage.
Updated on
Sep 10, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.0
39 reviews
A Google user
October 29, 2018
It's OK. Does what it says..but it could be better designed. There is a big problem though...you have to first go to settings and select which luggage you want to open...even if you only have one on a particular trip. This is extremely annoying. Why can't it just remember the last luggage used and assume I'm still using that. Probably not an issue if you only have one of these luggages...but i have all sizes. Or why can't I get a selection of the luggage when I first open the app? Why bury it in the settings menu if I have to do this step every time?
3 people found this review helpful
Did you find this helpful?
Heys International Ltd.
October 29, 2018
Thank you for your comments Sameer! We will pass these on to the design team to implement on future updates.
Jack Van den Berg
July 20, 2022
On my second heys bag after an extremely low quality overpriced first one ordered online. Servo makes a noise, but bag remains locked and can only be opened with the key. Proximity sensor goes off even while my bag is in the room with me, and scale takes an absurd amount of time and gives inconsistent results
Did you find this helpful?
Ann P
May 20, 2023
First, they sent me a luggage without a key to unlock. Had to wait another 3 months for a key to arrive. Then, the app won't pair with the luggage even though I reset my Bluetooth several times. Really regret buying this luggage.
Did you find this helpful?
Heys International Ltd.
May 20, 2023
Hi Anh, Sorry to hear this. Our customer service manager will reach out to you on Tuesday as Monday is a holiday. We will get this resolved for you.

What’s new

API compliance standards for Android 15.

App support

About the developer
Heys International Ltd
heys.apps@heys.com
1-333 Foster Cres Mississauga, ON L5R 4E5 Canada
+1 905-306-6804