
Sparrowfern Coal
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I got this app to connect my NCT and Wayv lightstick to the bluetooth and try it out to make sure they work properly and you can't connect it unless there is a concert coming up. But even when there is a concert coming up it doesn't show that there is one so you can't try it out. Please just add a feature that let's you test out Bluetooth whenever.
61 people found this review helpful

Dewi 08
The application cannot be opened. I thought that after I uninstalled it and then reinstalled it, the application would be able to be opened, but the application still cannot be opened.. and a notification appears saying SMTOWN has stopped..
2 people found this review helpful
SM ENTERTAINMENT
May 6, 2026
안녕하세요, SMTOWN입니다.
앱 이용에 불편을 드리게 되어 마음이 무겁습니다.
혹시 계속해서 앱 접속 에러가 발생하고 불편이 지속된다면, FAQ 페이지를 참고해주시거나 SMTOWN 고객센터(help@smtown.com)로 언제든지 문의해 주세요.
고객님의 소중한 의견에 항상 귀 기울이겠습니다.
감사합니다.
SMTOWN 드림 ꒳•͈ ﻌ •͈꒳

Mary Joy Plasabas
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First, we can't connect Neobong (tried it on 4 smart phones and 1 tablet). Second, the account keeps on logging out if the app is not running. Pls do something about this. From what I've been seeing in vid tutorials on how to connect light stick, they used old version and it worked well. I think you have to bring back the old one. Or maybe the Wyth app. It is our first purchase of light stick and frustrated with the registration of it on the app.
33 people found this review helpful
SM ENTERTAINMENT
February 16, 2024
SMTOWN 앱에서 응원봉 등록하는 방법을 알려 드립니다. 1. [HOME] 화면 - [LIGHT STICK] 클릭 - [응원봉 등록하기] 클릭 2. 응원봉 전원 버튼을 5초간 길게 눌러 블루투스 모드로 전환하기 *단, 응원봉을 스마트폰 가까이 가져와주세요. 3. 앱 화면 내 응원봉 불빛이 반짝일 때 [등록하기] 버튼을 누르면 등록 완료! 이외 문의사항은 FAQ 페이지(https://faq.smtown.com/)를 방문하시거나 SMTOWN 고객센터(help@smtown.com)로 문의 부탁드립니다. SMTOWN은 앞으로도 더 나은 서비스를 제공할 수 있도록 노력하겠습니다.