
Nova Lockwood
lots of issues recently. recieving notifications with no sent messages, no messages on my end go through, i cant check my ticket status- the page will not load, same for the customer service page. 2nd time this has happened in the last month. incredibly dissapointing from such a large company, especially after the recent price hiking. you can take more of my money just to fail at maintaining the basic functions of the app? and in the last two years of payments not a single new feature released.
2 people found this review helpful

Ashley Chaffin
Personally, I love the app. I know its a bit unrealistic for the idols to respond to the thousands of messages received and its hard to understand the context of the conversation without knowing what they're responding to. Obviously many of them do not understand English so I can only imagine the translations have to be a pain and if English to Korean is as bad as Korean to English...yikes! It might not be perfect, but a better translator algorithm is well needed. Other than that, love this app
239 people found this review helpful

Roast Beef
Entertaining, but needs improvement! The messages aren't clear with whom or what they are responding to, and, the translations are not accurate! Even the basic Hello, is translated incorrectly. (from someone who can read basic Hangul) I'm not a fan of certain restrictions within the app either, but overall, I enjoy receiving messages and seeing what the artist is up to.
355 people found this review helpful