SNGPL ConnectOn

SUI NORTHERN GAS PIPELINES LIMITED

About this app

This application provides users ability to do following:
1. Apply new connection
2. Check status for applied connections
3. Apply for reconnection
4. View bill details as well as yearly consumption and yearly billing details
5. View and download bill
6. Make online bill payments
7. Register complaints and check complaint history
8. Register for e-bill via email and sms
9. Check tariff and get bill estimation
10. Get office locations
11. Apply for transfer of gas connection
12. Give feedback
13. Report gas theft
14. Add different account ids manually or via QR code

Ratings and reviews

Thanks issue has been solved. Account ID Issue: "Unable to add an account using the QR code or manually. The app displays an "Invalid Account ID" error because it restricts me from entering the last digit Skipping the last digit also results in the same error. Feedback and Complaint Submission Issues: Unable to submit feedback due to a "Feedback Submit Error". "

First, I wasn't receiving OTP both on Mobile Number and Email Address at all. Now, if I'm receiving the OTP, I'm unable to sign up on the app and get an error "Internet Not Available" on screen. Even though my internet is fully stable, I've tried changing internet connections (wifi / mobile data) from several devices. Still getting the same error. And yes, my app is up to date. It's so frustrating! Things need to be fixed immediately.

The SNGPL Connection app is frustratingly flawed. It only accepts 10-digit account IDs, even though actual IDs consist of 11 digits, making it impossible to add accounts. Additionally, the QR code feature is completely non-functional. These issues severely limit the app's usability and need urgent fixes.