Nick Clarke
- Flag inappropriate
- Show review history
I'm used to having a multitude of issues for every solaredge inverter I program. I'm editing my review because their app/software has gotten EVEN WORSE! I used to have to do one or more factory resets every time, because the cellular wasn't working, or it was stuck in idle mode. But now the "connect to wifi" screen freezes every time after the inevitable factory reset. So until they fix their software, many of these inverters are worthless. Steer clear of solaredge if possible, they don't care.
39 people found this review helpful
A Google user
- Flag inappropriate
- Show review history
I'm a Solar Installer and have had more issues with the new set app process than when the screens were on the inverters. As an installer redundancy is nice to have so that if the app is not working I can access the inverter through the screen or vise versa. Today I spent about 3 extra hours on a job than necessary due to issues with the application not updating on my android phone which had perfect signal over my phone as well as over wifi. 4/11/19 Still cannot get the firmware to update.
25 people found this review helpful
A Google user
This app is terrible. Hopefully this info helps someone out there. I discovered in other products the best way to get these terrible apps to work is to have a really old phone/tablet. I use a Samsung Galaxy S3 on I think Android 6. The key is it has only a 2.4GHz wifi connection and no other internet connection (no sim card for 3g/4g). I use a hotspot or local WiFI if I have to download anything on the old phone. This has worked every time, good luck. Oh and solaredge fix your app!
19 people found this review helpful