Songline is an invite-only client portal for the visa applicants of Australian migration agencies. It's where you work through your application with your own registered migration agent — follow your progress, complete what's asked of you, and stay in touch — all in one place.
⚠ NOT A GOVERNMENT APP. Songline Journey is a private platform operated by Dyna Solutions Pty Ltd. It is not affiliated with, endorsed by, or representing the Australian Government, the Department of Home Affairs, or any government agency. It does not provide government services, make visa decisions, or give migration advice. All migration assistance comes from your own registered migration agent. For official visa and immigration information, always go to the Australian Government directly at https://immi.homeaffairs.gov.au.
Source of government information in this app: Songline shows visa processing-time estimates for reference. These are published by the Australian Government, Department of Home Affairs, at https://immi.homeaffairs.gov.au — that is the single official source, cited on the card itself. They are estimates only and are not a decision about your application.
What you can do in Songline:
• Follow your visa journey stage-by-stage, with milestones your agent sets for you
• Upload the documents and complete the forms your agent requests
• Book consultations and message your agent directly
• Pay your agent's fees securely, where required
• Get timely reminders when a task is due or your agent replies
Built around your agency's workflow:
• Your agent tailors every step to your own visa pathway
• Real-time updates as your agent moves your case forward
• Secure document storage with strong encryption at rest
• English and Turkish at launch
Meet Sunny, the in-app assistant. Sunny helps you understand how to use the app and what to do next. Sunny is not a registered migration agent and does not give legal or migration advice; when Sunny mentions visa or immigration information, it points you to the official source at https://immi.homeaffairs.gov.au. Always confirm anything important with your agent.
Privacy-first:
• Australian data residency — your data stays in Sydney
• Encryption for sensitive fields at rest
• No advertising and no third-party data sharing
• Your agency remains the data controller
• Privacy policy: https://songline.au/privacy
Built by Dyna Solutions Pty Ltd (ABN 61 622 540 050) trading as Songline Journey — an independent service provider, not a government body — in partnership with practising Australian migration agencies.
Songline is invite-only: you need an invitation link from your migration agent to use it. Are you a migration agency owner? Visit songline.au.
Migration journey management for Australian visa applicants and their agents.