Sonos worked perfect untill the last update. Now my left play5 stopped working altogether. The sub is out of sync wich leaves 2/3 of my system unusable. Untill the software gets fixed i would go after the bose and samsung systems
I have been a Sonos user for six years and I made the mistake of buying the Sonos manufactured remote which worked until just after the guarantee expired, but this free app more than makes up for that. It is like most things Sonos, very good at what it was made to do! Just one piece of advice that I was told and which I will pass on, rip all of your CDs onto a nas and save them in the flac format, you will then have access to all your music in amazing high quality sound through your Sonos system.
This New App is absolute garbage. I was getting so frustrated and trouble shooting over and over as the new app didn't want to connect my system. Never had a problem before the new app update. It's turned an amazing system into complete garbage. About to box it up and drop it off where I bought it for a full refund. Absolute bullshit this new app is
I wish I could tell you what I really think other than I think have made the biggest and most expensive mistake in my 55 year's. Until the software's working 100% stay away put your money some where else. Yes I have been I touch with the tech team and that was as good as the software. I will improve the review when you improve the app and stop using us as guinea pigs. The playbar and sub sound OK as a sound bar but if that's all I wished for a sound bar that had equivalent sound it would have cost an1/8 of this dead weight.
I used to love my sonos when I got it at the end of 2015. Thought it was complicated to use but at least it worked. Now that I want to use it, it won't let me connect through the app... might want to change a couple things so I can use it please, right now it's useless to me because the app won't let me connect to my Sonos. The quality of the Sonos system is great but your app, not too impressed with the changes.
Since the latest update the app has been basically unusable. An absolute disgrace given how much the hardware costs. Never had any real issues since setting it up 2 years ago until now.
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