3.0
33 reviews
1K+
Downloads
Content rating
Everyone
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Screenshot image
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About this app

SW Prime is an on-demand micro transit service for Eden Prairie, Chaska, Chanhassen, Carver, and Victoria operated by SouthWest Transit. Use the SW Prime App to book your now with just a few clicks!
Updated on
Jul 26, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted
3.0
33 reviews
Mark S
April 1, 2022
A half-baked, poorly tested app. After the initial installation it takes you to a page that requests:name/email etc. It didn't like my email (invalid) but offered no way to even "Cancel" from the page. I finally forced an exit from the app and re-entered it. This time, no page asking for name/email (??weird), but it did ask for Location permission,which I gave it. It took me to a map of my location on a page WITH NO BUTTONS, NO MENU... So, once again I'm stuck on a page with no way to leave
5 people found this review helpful
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Spare Labs Inc.
April 4, 2022
We are sorry to hear about your poor experience with the SouthWest Prime app. When you have a moment, please reach out to us directly via email (support@sparelabs.com), a member of our team will be able to assist you with the setup.
A Google user
February 3, 2020
Nearly impossible to set a custom pickup location, the app kicks you out of the pickup field or freezes entirely. This means it's impossible to schedule a Prime pickup when your bus drops you off at a transit station, and you have to wait 20-30 minutes for your ride. You should be able to enter the number of the bus you're on so a Prime can be timed to pick you up when you arrive at the station.
2 people found this review helpful
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James Steege
May 11, 2022
I cannot receive a code to confirm my phone number. Im still having trouble. Where and what address are you sending this code to. I cannot find it
3 people found this review helpful
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Spare Labs Inc.
May 11, 2022
Hi James! Please can you reach out to our support team again at support@sparelabs.com and we'll be able to assist you.